Westridge Apartments

Thank you for your review. We are very sorry to hear that you felt that way about living here. We have a wide number of residents that have pets. We understand your frustration. We also know that you had 2 dogs and 2 cats in the apartment which... caused the fleas. We had to treat that or else it would have spread everywhere and made it worse. We understand that you were also unhappy living here from the very beginning you moved in. We advised residents over and over again if your apartments got broken into that you call the police straight away but you didn't do anything about it. We even asked you for a police report as you mentioned that your apartment got broken into 6 times. You never provided us with the police report. We treat all the residents equally. As far as maintenance issues, you never told us that there was a leak in the bathroom until it came to a point where it started leaking so badly everywhere. Please note that we give the residents here the option to place a maintenance service request through our online resident portal or they can stop by the office, email or call us and we will put the order in to be addressed as soon as possible. You always paid your rent online but you never put a maintenance service request for us to come and fix that leak which caused a lot of damages. As far as the current resident manager you already had issues with all the previous managers and when the current manager started doing what was right you were against everything that was happening. Please if there is anything we can do to assist in changing your experience here at Westridge, please let us know. Kindly, Westridge Management Lee mas

Dear Resident,

We are sorry to hear that you feel that way. We have a large number of residents here that have pets and children and are not experiencing the same type of issues. We understand that apartment living can be difficult at times with... so many people in one area and only a wall that separates each home's personal life. It's a delicate balance for management to please everyone, so we rely on our rental contract's policies and procedures to ensure that all residents are being treated the same.

As far as maintenance goes, please note that we give the residents here the option to place a maintenance service request through our online resident portal or they can stop by the office, email or call us and we will put the order in to be addressed. Please let us know if you have maintenance issues that we can address for you.

If there is anything we can do to assist in changing your experience here at Westridge, please let us know.

Sincerely,
Westridge Management Lee mas

Thank you so much for taking the time to write a review. We love hearing that people like it here. We are so happy to hear of your good experience with us. We truly value you and as our resident and appreciate the kind words. You are a wonderful... addition to our apartment home. Lee mas