Lake Grove Village Apartamentos

I moved in 6 months ago and I’ve been loving my apartment so far. I got brand new appliances and it has that new carpet smell. I have vinyl flooring in the hallway and the apartment is beautiful. Every time I call the office Ms Fox and Ms jones always answer. They are very respectful and a joy to talk with. The issues that I have had have been answered within a days time frame. You’re not able to make everyone happy but I’m very happen with my stay here.

Since the new management took over in 2020 the property has declined. They do not exterminate so after 10 years of living there with no problems I developed a pest problem. Complained to management and was told they were working on it. They also had mice in the management office( same building I lived in). Request paint and carpet after 11 years and never got an answer. Elevators constantly down. No true security. Tried to increase the rent with no notice. No maintenance staff and couldn’t... determine who worked for the property as maintenance/ janitors in street close. Closed the office on Saturdays so working tenants were out of luck to add money to laundry card and or lease renewals. Office staff is horrible. Person responsible for lease renewals is very unprofessional. They need another management company quickly. Lee mas

The maintenance team has been able to complete my work orders within a 24 hour time period and they have been great helping me out in the smallest problem. The people in the office always have a smile and ask me how my day is going. This property pays attention to the small details and it really shows.

Great location near shopping centers and grocery stores. The lake is just over the bridge which is steps away. Great view at night of the city and skyline.

Roach infested building. I called the office so many times to let them know and they act as if it wasn't a problem. The roaches are in the hallways, elevator, downstairs entrance and every where in the apartment. I literally opened my door and the roaches walked in with me. I lost count of the Raid bottles I bought. This is ridiculous. You can't even have company because they are climbing up the walls and couches. I did not have roaches before I moved in here. Please don't let these people lie... you and say this building is clean. I honestly kill about 5-10 a day! As of 9-8-2017 3500 is infested!!!!! Can not wait till the 30 day notice is up!! Lee mas