14/3/25
Don't Live Here...Not Luxurious At All
Since the new owners have bought this building everything has downhill! Do not be fooled into thinking that the building has a full time team of any sort, including property management, maintenance or cleaning staff. The building is always dirty and the management does not seem to care. Everything has been slashed except for the cost of living in this building. There are no amenities in this building except for a room with three workout machines. Emails never get answered and it is... impossible to reach the management when they have very, very limited office hours. Luxury buildings in the area have staff 5-6 days a week and this building has staff 2-3 days week. And finally, the amount they are asking for rent for a building of this age with no amenities and very limited staff on premises is obscene.
Reseña de Apartments.com
Administrador de la propiedad en Terraces at Deerfield respondió a esta revisión
Dear Resident,
Thank you for taking the time to share your feedback. We understand your disappointment and want to acknowledge that the transition to new ownership and management at Deerfield has certainly brought about changes.
We recognize that... many of those can be challenging, especially for long-term residents and we empathize with your concerns. Since acquiring The Terraces, our team has been dedicated to enhancing the property and the resident experience through significant renovations and improvements, including the lobby and fitness center remodel, the addition of a resident lounge, keyless access, as well as hallway and unit upgrades. This is a lot to experience in a short period of time.
All resident perspectives during this period of transformation are valuable to us. The team is dedicated to making The Terraces a welcoming and improved community for everyone. Thank you for choosing to work through these adjustments with us.
Sincerely,
April and The Terraces Management Team
