Abbey Apartments at Four Lakes

If I could give zero stars, I would. Abbey Apartments at Four Lakes has been an absolute nightmare to deal with, especially Tabitha Leiber the area manager for Eagle Management, who is far from professional. During our time at 5550 Abbey Dr., Apt. 3B, we endured ongoing mold and water damage issues that were never adequately addressed, despite repeated attempts to resolve the situation since November 2023. We even had a professional mold test conducted, which confirmed the problem, but... management failed to take proper action.

In addition to the mold and water damage, there were extended periods without heat, air conditioning, and even warm water. The elevator often didn’t work—or simply went out for days at a time—making it unsafe and inconvenient.

We finally had to vacate the apartment two months early due to these unsafe conditions, after providing proper notice on 8/27/2024. Despite leaving due to valid reasons supported by evidence, management has now attempted to collect rent for the remaining lease term. This is despite the fact that the apartment was immediately listed for rent, rented to a new tenant, and occupied soon after we left—something (collecting dual rent on one unit) that is illegal under Illinois law (735 ILCS 5/9-213).

This property is poorly managed, unsafe, and unethical in its practices. I strongly advise anyone considering Abbey Apartments at Four Lakes to look elsewhere. Save yourself the frustration and stress.

These photos were taken after the issue of water pouring into the bedroom from fourth floor balcony and had supposedly been fixed—but only after months of ongoing water damage. By that time, mold had already developed in and on the walls. We went to the office weekly to follow up on when they would return to properly repair the hole and foil covering, only to be met with dismissive responses like, "Well, is it leaking now?" Lee mas

I had always good opinion about this neighborhood and apartments until car theft did not happen on my car.
You always have to think what is going to happen on your car over the night, missing something like cat converter that was stolen from my car during the night.

Called to inquire about a low income apartment that was listed as available. Was told that they have a waitlist & would be choosing from there. It feels like false advertising to continue to list apartments when there’s no chance to get one when there’s a waitlist.

They will not return $400 reservation fee even though I never agreed to the security deposit verbally or in writing (which they confirmed in writing) which they contacted me well after 24 hours. I also never physically saw the apartment in question. They also falsely claimed tbe turned people away when they had four 2 bedroom apartments and two
1 bedroom apartments available the entire time.

Management frequently losses or "misplaces" rent checks, and charges you late fees for their mistakes. Untrustworthy and cost too much for scam artists. Had a great experience with old management. New management are not to be trusted.