19/10/22
Serious issues
This property is not well managed. The office is closed virtually all the time, and staff don't return calls or messages promptly. This wasn't the case when I 1st moved in, but it seems to have become a recent development in the past few months. My friend told me about it because she was trying to keep in contact with the management and discovered that nobody was there whenever she went, and nobody was returning her calls. The same thing happened to me, too, when I tried to pay my rent online... and couldn't.
Theonline system that takes rent payment no longer works as of at least the past week. Just this past week my friend and I tried to pay our rents using the system and our sign-ons were rejected and not recognized.
We hardly ever had access to the pool or the fitness center in the office building. They had a monitor who was available for people who wanted to use the pool after business hours, but when they quit, they were not replaced. Instead, they changed the available hours to the time the office was open office was open, which used to be from 10 AM to 6 PM. However, they change the office hours to end at 5 PM, so people couldn't use the pool after work at all. Eventually people stopped going to the pool because the only time they could use it, it was not available for them.
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