16/8/22
Will take $395 remove the apartment listing and keep your money
Sadly I applied to this complex due to the overall look. I paid the fees of $395 only for the listing to be removed and I never received my $395 back after the apartment complex removed the apartment I applied for. I have been trying for over 3 days to get a refund as I went with another apartment but this complex refuses to respond to my emails and phone calls. I expected better due to the high ratings. Im very disappointed.
Update: It has been three weeks and still no refund or contact from... the facility regarding an ETA. I've never seen an apartment complex so eager to accept suits over $395.
Reseña de Apartments.com
13 personas encontraron esto útil
Administrador de la propiedad en Iroquois Club respondió a esta revisión
Hello Monique,
We sincerely apologize for the delay in processing your refund. We have learned that our accounting department due to a staffing issue fell gravely behind and is working diligently to catch up. The staffing issue is being resolved but... has caused the wait period to extend beyond the typical 7-14 business days. We understand this is a huge inconvenience and deeply apologize. We have every intention of processing your refund and will do so as quickly as we can, we appreciate your patience while we work to resolve this issue.
