Railway Plaza Apartamentos

I am writing to express my dismay and disappointment regarding the imposition of a two-month lease breakage fee on my account following my notice to vacate Railway Plaza Apartments. It has come to my attention that this fee has been levied despite the fact that the primary reason for my decision to move out is the unresolved zero water pressure issue, which has persisted despite repeated requests for maintenance.Despite multiple requests for maintenance assistance, the problem remains unresolved... , causing significant inconvenience and discomfort to me and other residents.

I have raised this issue with the maintenance team numerous times, hoping for a prompt and effective resolution. However, despite assurances and supposed efforts, the problem persists unabated. It is distressing to note that despite your responsibility for the upkeep and maintenance of the property, such a fundamental issue as water supply remains unresolved for an extended period.

Moreover, when I inquired about a permanent solution to this recurring problem, I was appalled to receive the response that I should arrange for a plumber at my own expense to rectify the issue. This suggestion is entirely unacceptable and unfair. As a tenant, I should not be burdened with the responsibility and cost of fixing structural issues that fall under the purview of the property management.
The circumstances surrounding my decision to vacate Railway Plaza Apartments in 2017, specifically the persistent zero water pressure issue that occurred between March and August of that year. It has recently come to my attention that a two-month lease breakage fee was imposed on my account following my departure.
During my tenancy at Railway Plaza Apartments in 2017, I encountered significant challenges due to the ongoing zero water pressure issue in my apartment. Despite multiple requests for maintenance assistance, the problem remained unresolved for an extended period, making it increasingly difficult for me to continue residing in the apartment.
In light of the untenable living conditions caused by the water pressure issue, I made the difficult decision to terminate my lease early. It was my understanding at the time that this decision was justified given the failure of the management to provide a habitable living environment as stipulated in the lease agreement.The decision to move out was not taken lightly and was made in response to a fundamental breach of the lease agreement on the part of the management. Lee mas

We love living at Railway. It would be five stars except for the following: The package system is a mess and to make matters worse we pay $5 a month for a service that doesn’t really work. Also management sends out lease violations to the entire building for something that is isolated to one or two units. I understand it can be challenging to figure out the violator but still. Also they constantly are upset that residents are leaving the door propped up yet they haven’t fixed the lock on our... building entrance door in over six months so it’s always open. However even with all that said we are happy here and will continue to renew. Lee mas

I was a resident of Railway plaza a year back and my experience was awesome with them, they helped a lot to get my deposit back while I was in out of country. I will give 5 stars with my past experience.

I will give 1 star for their system now, it might impact you mentally and financially.
I have recently applied for an apartment with same trust. My application was denied with their recent Two dots buggy AI System. I have got their apologies in mail and I was told to reapply because their... system is not capable of adjusting fees. They have collected US address to send the cheque as well.

I have again paid the fees and they have reviewed my application manually and I am a resident now. I am getting different answers of my refund fees ($350) now but I will fight all ways to get the money back.

I expect anyone shouldn’t get denial in future because of buggy Two dots verification system, and BH Management should at least help genuine people affected by this. Lee mas

I have left the apartment on 06/30, throughly cleaned, painted and fixed with all the breakages happened. I also got a confirmation that my deposit will be refunded completely

However, since after multiple follow ups, emails and phone calls, I am not getting any response when I will get my deposit refund.

As per their process, this should be completed in 6 weeks, but it is now more than 9 weeks, forget deposit, I am yet to get the confirmation when I will get the deposit back.

I made the right choice picking this place.The community is pleasant & clean.
Issues get taken care of IMMEDIATELY. It has been enjoyable & hassle free for me........