15/3/25
Verified Renter
The office ladies lack empathy and quick to pass judgement and attitude. The overall maintenance as a whole is very attentive and helpful. They get the job done the same day as the maintenance request. But paying more for a smaller and less upkept apartment was a big step back from the previous; upkept and new carpet apartment i moved out of. Less kitchen space and smaller room. Not to mention the “newer” more expensive apartment i moved into smelled like weed and cat pee when i got there... compared to the near perfect condition i left the last apartment. i’m highly disappointed. i would rate 1 star but the maintenance guys are cool so thats the only reason im giving you 2 stars.
Reseña de Apartments.com
Administrador de la propiedad en The Social Normal respondió a esta revisión
Thank you for your feedback User. We appreciate you acknowledging our maintenance team's responsiveness and dedication. We strive to provide a comfortable living experience for all residents and take your concerns about the apartment's condition... seriously. We encourage you to reach out to us directly at thesocialnormal@trinity-pm.com so we can address your concerns and work towards a resolution.