19/12/24
terrible management
The maintenance team was rude and unprofessional. They were fixing the bathtub due to a leak, which is fine, but when they left, there was paint all over my bathroom floor. Additionally, they were supposed to provide us access to a unit to shower in since we can't use the bathtub for 24 hours. However, despite making three calls to the office, I still haven’t received any response.
Reseña de Apartments.com
Administrador de la propiedad en Arrive Glenview respondió a esta revisión
Thank you for sharing your feedback User. We understand that having your bathroom unavailable for 24 hours can be disruptive and that having paint on your floor after repairs is unacceptable. We appreciate you bringing this to our attention. We... take all feedback seriously and will be addressing this with our maintenance team. If you have any further feedback or concerns, please don't hesitate to reach out to us at arriveglenview@trinity-pm.com.