Albion on Lake Cook Apartamentos

Hello - Thank you for sharing your feedback. We're glad to hear that you appreciate the spaciousness and dog-friendly environment at Albion on Lake Cook. However, we're sorry to hear that other aspects of your experience have not met your... expectations. We strive to provide a high-quality living experience for all our residents, and we would love the opportunity to learn more about your concerns. As we’re unsure of who you are based on this review, please reach out to our property manager at 847-358-8888 so we can discuss your experience in more detail and work toward a resolution. Sincerely, The Albion on Lake Cook Management Team Lee mas

Hello- We're sorry to hear that your experience at Albion on Lake Cook has not met your expectations. We take all reviews seriously and value your feedback, but without your name listed in this review, we are unable to reach out directly. Please... reach out to our property manager directly at alcpropmgr@villagegreen.com so they can assist you further and address any unresolved issues you may have experienced. Best regards, Albion on Lake Cook Management Lee mas

Hello- Thank you for reaching out and expressing your concerns about your experience at Albion on Lake Cook. We appreciate your feedback and want to assure you that we take resident concerns seriously. We also take our no-smoking policy seriously,... and we have recently sent out messages to the community reinforcing this policy. However, in order to address the issue directly with the resident responsible for the smoke, we would need specific information, such as the exact apartment. We apologize for any discomfort caused by unwanted odors and appreciate your understanding. Your well-being and comfort are our priorities, and we encourage you to notify our team immediately if you notice the smell again. This will allow us to investigate further and take appropriate action. Thank you for your patience and cooperation as we work towards ensuring a comfortable living environment for all residents. Best regards, Albion on Lake Cook Management Lee mas

Hello - Thank you for sharing your feedback about your experience at Albion on Lake Cook. We're sorry to hear that your time with us has not met your expectations. We value your input and take your concerns seriously. We would like the chance to... connect with you, understand your concerns, and work towards a resolution. If you're open to reaching out to us directly at 847-358-8888 or ALCpropmgr@villagegreen.com, we would appreciate the opportunity to learn more about your experience and make things right. Best regards, The Albion on Lake Cook Management Team Lee mas

We appreciate you taking the time to share your experience. We take your concerns very seriously and regret to hear that you feel this way about our community. Regarding the towing situation, the towing company we've partnered with is responsible for... ensuring adherence to our community parking policies. They operate in accordance with local laws and regulations, ensuring that vehicles are parked correctly as per the guidelines stipulated in our community regulations and visibly displayed across the property. We strive to create an environment that is comfortable and pleasing for all of our residents, and we are committed to providing clear communication and transparency, especially regarding any changes in rental rates or renovations. We understand that changes can sometimes lead to discomfort and we assure you that our intention is not to push anyone out, but rather to improve and maintain the quality of our community for all residents. We welcome the opportunity to discuss your concerns further. Please contact our management office at your earliest convenience, and we'll do our utmost to resolve these issues to your satisfaction. Sincerely, The Albion on Lake Cook Management Team Lee mas