Lakes of Carmel Apartamentos

If I could give this place zero stars I would. Let me start by saying, I haven't lived here since early 2020. When I did live there, honestly, there weren't really positives but there weren't overwhelming negatives. No one cared as long as they had their money and I preferred that they leave me alone. The only thing they did that drove me a little crazy, and seems they still do based on reviews, is send out messages trolling people anytime something violates the lease (which is a laundry list... and absolutely ridiculous). I remember when I lived there I had a cat tree I needed to throw away. I put it on my balcony that night to bring down the next day after work. Before I even got a chance they were calling and sending me messages to remove it. They are picky with how things look on the outside to get residents in but once you are there, they really don't care about you. The leasing process was also a freaking mess. It was honestly a little sketchy. Took forever to get responses. Took forever to even get an apartment. I just remember questioning signing a lease with them.

Now to why I am writing a review. Reminder, I moved out in early 2020. Apparently, I had a balance due after I moved out. Here is the problem - The apartment never contacted me. I called them a few months after I moved out because I never got my deposit back. They said I would get something in the mail if I owed and directions on how to pay if I do. Never got anything so I let it go. Today, 4 years later, I called the apartment, 4 times before I got someone to answer, and the guy that answered the phone was very nice and listened to me (very angry I must say). He didn't even work there when I moved out so it wasn't his fault but handled the call well considering how angry I was. He informed me that once tenants move out our accounts get sent to their management company to handle. Either way, strike 1 on Lakes of Carmel. They should have informed me that I had a balance due. Now Strike 2, the management company NEVER called me about the balance either. They also never sent me anything in the mail. Now to the present, 2024 (4 years since I've lived there), and Strike 3! Apparently, they sent me to collections last year - never told me. AND THEN COLLECTIONS NEVER CONTACTED ME! I literally found out a had a balance due and had to track down what through a freaking credit report.

So in summary, this place is an absolute wreak from the top down. DO NOT RENT HERE. Lee mas

While the leasing office seems nice enough i guess, they just arent that helpful. There is a major bug problem where I live. I've had sprayers come out over 10 times in 4 months. Centipedes are the main problem. But I found slugs, beetles, spiders, and more all over the apartment. Nothing has been done besides sprays. Still a problem

There is a major problem with geese. Old Apts. Avoid

Very discourteous and rudy administration. I won't prescribe this flats to anybody. Go for an alternate. Despite the fact that the general population living in are great, the people working in the renting office are particularly cash disapproved of individuals. When you pay sum and sign the rent records, at that point they are going to threaten you in the event that you wanna backout or have any issues when you move in right away.

There are numerous great homes at a sensible cost out there in... Carmel, go for them. Lee mas

This is my second apartment I have lived in at Lakes of Carmel. The first a two bedroom, in which I never had any issues with. The second, a one bedroom, in which I have had several issues. Maintenance requests have taken a week or longer to be repaired. Several times it has taken multiple trips by maintenance because the request was not fully completed on the first visit. The management staff is nice but never apologetic of the situation. The apartments themselves are very nice and the best... value you will find in the area. Lee mas

I'm loving my one bedroom apartment!!
Moving in was a breeze.
I must say, my walk-in closet's the largest closet I've ever had. I couldn't be happier.