Sanctuary at Fishers Apartamentos

Stay away! The Sanctuary at Fishers may look charming and cute, but the management here is utterly terrible. All staff that work in the office are rude, unprofessional, and lack basic intelligence needed to run an apartment complex. As you may have read on other reviews, on Christmas Day 2022, many pipes burst in this complex. My unit had no burst pipes, but was without heat from December 23rd until January 5th. We were offered a hotel after several days of having to just “figure it out,” and... when we declined (because who wants to relocate to a hotel on Christmas Day?!) we were not offered financial compensation. After January 5th, our apartment had a terrible mold/mildew smell and was lacking consistent running water for several weeks. All attempts to contact the management were met with more questions than answers. They were never able to tell us when repairs and maintenance would be completed. They called us daily (while we were temporarily living over an hour away with family because our apartment was unlivable) to ask us questions we had already answered multiple times. They refused to refund us for the days that we paid rent when our apartment was truly unlivable. All in all, if you move here and have any issues at all, know that they will NOT be taken care of in a timely manner, and all staff you communicate with to solve your issues will be rude, dismissive, unorganized, and clueless. Needless to say, we moved immediately and haven’t looked back! There are SO many amazing places to live in Fishers, and Fishers is a great place to live - don’t live here and devalue your Fishers experience!

PS - if you DO decide to live here against all advice, get yourself a Ring doorbell. Then at least you can catch them in their lies when they say no one has been in your apartment all day to do repairs (even though you’ve watched 3 different men go in within the last hour). Lee mas

These apartments are the definition of a "lemon", don't be fooled by appearances. They are manipulative and rush you out of their office as fast as they can. Don't expect any direct communication. Wouldn't suggest living here long term.

PLEASE do not move here. I lived here for over a year and a half and found the apartments very charming. However this was not worth the problems I faced here. THE HEAT SHUT OFF MULTIPLE TIMES. I would wake up to the apartment being 40 degrees because over night the heat just stopped working... It always took awhile to get maintenance out and fix it as well. The worse was when my heat was shut off for over 2 weeks. I spoke with management, who agreed to refund me for 6 days of rent that I had... already paid for, due to not being able to inhabit my apartment. To this day I have not been refunded and my calls to the complex and corporate are ignored. Please read the reviews about this place and trust them. Don't live through the nightmare that I did. Lee mas

Property Manager does not care about health, safety or well being of the residents. Some new curbing put in nearly a year ago and never back filled - don't walk too close or you could break your ankle! They threaten residents to pick up your dog waste or else and most waste stations haven't had bags filled in 6 months. The lakes are poorly maintained - the trash, dead animals and other nasty things that float in during a rain line the edges of the ponds and were never cleaned up once in the... last year - it was there all summer and still in in the snow and ice today. The trees and bushes that line the property are like a dump - old concrete and tar rubble is piled in there, plus old furniture, piles of landscape rubbish and misc. other junk. You need night vision to go outside at night. The buildings all have flood lights in the right areas, but only about 20% of them work. They are too lazy to fix the ones that are broken and won't replace the bulbs in the others. Snow and ice stays on the walks for days sometimes! Rent goes up about 10% year after year and what we get for it is all these headaches and more. Thank you :( Lee mas

I moved in when it was Conner Farms back in the fall of 2015 when management cared about their residences and maintenance issues were taken care of in a day or two. Since then the management only cares about their appearance as they spent loads of money remodeling their offices but don't give a hoot about windows that have lost their seals to the point you cannot see out of them, the HVAC sounds like a plane engine when running and the roofs have leaks around the fireplaces. There are holes in... the soffits where birds, rodents and flying insects will dive bomb you if you sit out on your patio, they have allowed noisy tenants to disrupt your every living existences and they don't do anything about the ponding on walls, cabinet slamming doors that are very apparent when you have a disrespectful neighbor. The apartments are all falling apart period. If you enjoy quite, and good maintenance, do not move here. Not worth the price. I will be done building my new home soon and can't wait to get out of this hole. Lee mas