Reserve at Dawson's Creek Apartamentos

We have lived here for over three years and love it--area is great, property is maintained nicely, and the front office staff is always courteous and willing to discuss and fix any issues that are obviously within reason. Far better than any other properties we have lived at in the area. Would recommend!

This community is fairly quiet and very safe, I will give it that. However the apartment complex is falling apart and is poorly maintained. The staff has also lied twice about repairs in the apartment just so they could avoid giving us our security deposit back. The microwave constantly malfunctioned to the point where the only way to reset it was to turn the circuit breaker off and then back on. The plumbing constantly failed with leaks or clogs often. Someone would come to repair it and within... two to three months it was an issue again or another one had broke. Be aware if you are in an apartment above a garage that your pipes will freeze once its about 10-15 degree out or below. Even the toilets froze! I have never seen that in any residence I have ever lived in in three different states.
I spoke to them about the carpet getting somewhat dirty and that I wasn't sure if that would be an issue when we would be leaving the apartment in a few months. They appeared to be understanding and friendly about the issue claiming that they expected the carpet to need a cleaning and that unless they couldn't get a stain out that we wouldn't be charged for it. Now that we have moved out they claim the carpet cleaning will cost $75 regardless and wont give us back our $100 deposit. In fact we now owe for utilities that would have otherwise been covered by our deposit. We would have gotten at least $25 back but they claim we broke one of the blinds in the apartment which is an outright lie. We rarely if ever even used the blinds, If it is broken it was given to us like that from the begging (no surprise). I am disappointed that there is such dishonesty with this apartment building. One last note I'd like to add is that once they know you are leaving for sure the office girls aren't as friendly or nice to you. Don't waste your time with place, find yourself a newer and better maintained apartment with an genuine staff. Lee mas

We lived at the Reserve apartments for just over a year after moving back to Fort Wayne and before moving into a house. We searched and toured through nearly all of the apartment communities that seemed to be rated the highest and had many difficulties or reservations with signing and moving in. It seemed like we were just going to have to sacrifice something we wanted. But we took a last second look at the Reserve apartments and were given a tour by Alyssa. She took us through 2 different... apartments that were available and we did not feel pressured in the slightest. It felt very comfortable and we signed that night without any doubts or concerns! Within a week we were moved in and did not have a single issue the entire time we were there. Any friends we brought over always complimented how nice the apartments are and also on how large they are. The neighbors were always very friendly and the staff is very responsive and engaging with any needs and even feel like family. Highly recommend living in this community or at least taking a look of you want a place that is very high quality, comfortable, and that you are proud to come home to! Lee mas

We lived at the Reserves for 2 years while waiting to buy a home. It was a wonderful experience. The staff are amazing, friendly and accommodating. Great location, close to everything you need. I would highly recommend living at the Reserves. Awesome swimming pool, playground, tennis courts and exercise room.

I have lived at the reserves for two years now. The apartment is very spacious and updated. The staff is amazing!!! I couldn't have picked a friendlier or more convenient place to live. It is close to everything you need, groceries, shopping and entertainment. The staff is friendly and willing to help and work with you in whatever may arise. I highly recommend this community amongst all others in this area for price, spaciousness, updated, friendliness and convienence!