Hampshire Park Apartamentos

Since new management took over late 2023 things have improved. The office staff is friendly and knowledgeable and follow through is finally a thing. The maintenance staff Angelo, Javon and Kyle are friendly, very knowledgeable and take pride in their work.
Being an older property there are going to be some issues related to that, however it's nice to finally have a team in place that cares about our concerns and takes them seriously.
The apartments are big in area and I feel very safe here... .
Would definitely recommend this property for individuals of any age from young adults to retired folks, or families with children. Great location with tons of restaurants and shopping located within 5 to 25 minutes of the property. Lee mas

I was never shown my actual apartment prior to move in. The apparent we were shown was in a different building, was more new and slightly bigger than my actual apartment. We were told there weren’t any apparents available to be shown in the building that would be ours but that the one we were looking at would be exactly the same and the only diffence was that it would be the building next door and it would be a first floor apartment. The building that my apartment is in has a smell like they... tried to cover up cigarette smoke, it’s dull, and the carpets are disgusting. There are ants EVERYWHERE. However, my apartment does have new carpet and new flooring that was installed terribly. My lease was supposed to be signed a week before move in and it wasn’t signed until the night before we moved in. I was never given exactly how much I would be paying at move in so when we got there and didn’t have the check ready the lady in the office was a bit upset, however I had went in the day before to ask about the lease and price and all they said was they would call me back and the never did. The ladies in the office never know what they are doing, one didn’t even know that the buildings had back enterances. We were given some papers to fill out and bring back to the office regarding the condition of the apartment. We filled them out and tried to turn them in, we’ve gone every day this week and the office has been closed. It says they open from 10-6, I’ve gone at around 11 and 5 and every time I go it is closed. We’ve only been here for a week and already can’t wait to move out. Such unprofessional service, one of the many reasons why we will not be renewing our lease when time comes. Lee mas

This place is going downhill rapidly. There is no pool needs repairs but still paying high rent. I left after being here 5yrs. They give u a decent quote but the time to renew they raise it up and every year after. The grounds need help but owner will not pay even though they have raised rents anywhere from 60-100. This place is terrible. Don't go their. Give you this introduction but once u get here you'll see for yourself. People moving out all the time. Save your self the frustration... go elsewher Lee mas

Maintenance has tried to repair our toilet 3 times, and has been notified that it still leaks with no response from office or maintenance. Ants are now all over along with the sand that they're pulling up from under the toilet, and linoleum is now lifting from the floor due to repeated water leaks from the toilet. NO COLD WATER IN BUILDING, INCLUDING WASHING MACHINES IN LAUNDRY ROOM, which ruined my family's clothes. I've also had clothes STOLEN from their laundry room, too. They claim the... reason for no cold water is because pipes are located too close together. However, cold water worked fine when I first moved in 2 years ago. Kitchen sink also backs up, and maintenance still refuses to fix any issues. Office doesn't return phone calls, as they NEVER answer their phones, either. TERRIBLE MANAGEMEMT AND MAINTENANCE!!! Ever since they switched management companies and are now run by TRICAP, this place has become terrible, almost uninhabitable!!! Lee mas

My move in experience was great! The office went above and beyond to make sure I had everything I needed and that my needs were being met. I worked with Dawn thigh the whole process and she was absolutely delightful! Always available when I needed her and got things done quickly. She was a big help!