Canal Overlook Apartments

Apartments are in a great location, and the maintenance staff is great. Where the apartment doesn’t meet minimum expectations are with Management. From the lack of consistency when it comes to cleanliness outside the random mopping by the elevators or late night partial vacuuming to incompetent actions on simple tasks such as moving a package to the “package pickup room” where all packages go for residents. This is great for folks who may be unable to visit the office during open hours but still... pick up a time sensitive package.
Outside of that the day to day is fine…no better or worse, just lowercase fine. Lee mas

Great location by the canal , close to downtown. Management team dragged it down to 2 Stars here, some of them are very rude and unprofessional. Dishwasher has been broken for 2 years i been here and has not had any help regarding it. If changing address was not a big headache, would have moved out 2nd week of staying here...

Great location, but unfortunately, very poor management. We did not have functioning AC for two summers. Instead of bringing in an expert after 7 failed attempts to repair with various forms of tape and foam piping, they told us that it was working properly because it turned on (it did not, as it was not cooling and it was leaking significant amounts of water). After several attempts to convince management that it was in fact not working, they finally replaced the AC (after 39 days without AC... this summer alone). As repayment, they compensated us with the equivalent of about 4.5 days of rent. Needless to say, it has been a very frustrating experience in which our concerns were not taken seriously, and we did not receive adequate compensation for living in an apartment without AC for two summers. I understand that businesses need to make money, but this management company will cut corners at every opportunity at the expense of tenant comfort. Please consider living elsewhere. Working with management here is not worth your time, energy, and stress. Lee mas

The property director Jana helped us a lot in terms of settle down everything during the first several day we moved in. The accociates in the leasing office are nice as well.

We really enjoy living at COA. It's very nice and the location is perfect for students.