Circa Apartments

The office staff is terrible at communication when there is an issue. When it comes to maintenance requests, it can take several weeks to get the task/appliance fixed (1-2 weeks to even get the request addressed)

Staff were very kind and I witnessed the maintenance people being friendly with residents.

First I called Circa and spoke to Ian (who I later found out was a call center). We went over everything and I asked him several questions. I wanted to make sure that my MASTIFF (read NOT a Canary Mastiff) was allowed. He assured me she was. So, I wanted to set up an appointment to view the apartments. He asked me if I could come in on Friday at 5:30pm for the last viewing of the day. I was quite aware I’d be the last, but I figured they’d at least spend enough time to show us a couple of... apartments.

Emily was the property manager who had us for her appointment. She also assured us that Mastiffs were allowed, after even reviewing it on their company tablet. We were looking for a cost efficient apartment. I wasn’t sure if I wanted a studio or a one bedroom, so I wanted to start at the smaller apartment first to see if it would fit our needs. It was ok, but I wanted to see something bigger.

So, we go to get the keys for the apartment. I want to mention here that both my husband and I kept seeing her giving us the stink face for some reason. She goes into the office and shortly comes out, while her supervisor was rushing to leave. She then notifies us that her supervisor told her mastiffs aren’t allowed even though all their websites say they do. What kind of pet friendly apartment doesn’t take a MIXED mastiff? She has no aggressive breeds and we have a DNA test to back it up. I wouldn’t be leaving this review if she wasn’t so weird and if I hadn’t spent over two hours traveling, researching, calling and looking at the facilities. Ridiculous. She should have just told us she wanted us to leave if she wanted to go and we could have picked up the next week. Or I also could have been told we weren’t a good fit and I would have taken that too. But no, all of a sudden my dog is inconveniently banned. Lol is all I can say after having to waste all this time doing all that and now writing this review. Don’t expect to be treated well by Emily. Also, she was bumbling several times, dropping her keys, taking 45 seconds to finish a sentence. Weird behavior. Such a bad experience. Lee mas

In writing an honest review, you want to be as transparent as possible. I have to say that I do not agree with the location of the dog park. It was put in a horrible location by the pool. I do feel like the community has an overwhelming amount of pets. Aside from it seeming like DogCity I have enjoyed living at Circa. I am most thankful for the responsiveness of the office and maintenance team whenever I have needed them. The location of the community cannot be beat and some of the best shopping... and eateries are very close nearby; within walking distance. If you do decide to rent at Circa, you will have a hard time enjoying the pool in the summer due to the nuisance of the dog park. Lee mas

Being a long term resident at Circa and renewing my lease for another year has allowed me to reflect. To reflect on all of the positive changes that have happened and why I am choosing to continue living here. Some of my favorite recommendations and reasons why I love living here are the dog park, FREE dog wash station, pool table, free monthly resident events, very welcoming staff and efficiently responsive maintenance staff. Earnest is my favorite! He is my guy!