Overlook at Valley Ridge Apartments

One of the cleanest apartments in Southport it’s a good community and nice staff and it has a perfect maintenance and I recommend for every one.

I have lived here for almost 2 years and have had a positive experience. Maintenance has always been very helpful and fast in their response times. The front office has been clear on what they need and want from their residents.

Everything is great. If there is any issue that comes up the staff is great at listening and making sure we get what we need. The community is nice and clean and the units themselves are great

I strongly advise anyone considering this apartment complex to look elsewhere. The management is unprofessional, unhelpful, and lacks basic bookkeeping skills. They consistently overcharge tenants, fail to properly track payments, and refuse to take responsibility for their mistakes.

If you try to dispute an incorrect charge, expect to be met with indifference or excuses. Communication is poor, and instead of resolving issues, they make it even harder for tenants to get fair treatment.

Save... yourself the stress and frustration—there are plenty of other places that respect their residents and handle finances properly. Do your research and stay far away from this mismanaged complex! Lee mas

Apartment quality is great with all of the amenities. The front office staff are always friendly and helpful. The maintenance staff do an excellent job and come in a timely manner.