Pier 39 Apartments & Townhomes

This is my first apartment and it has been a decent experience so far, but I wouldn't choose to live here long term. One of my biggest hang ups about this place is that there's no W/D hookups and you have to pay for laundry on site. You also have to pay for a key to access the tiny workout space after hours (which the clubhouse is hardly ever open when it claims to be). You also have to pay for water and trash, even though its not valet trash. Expect to pay a lot for electric. The neighbors are... often noisy and there's usually car alarms going off in the parking lot. But I like this place because I feel safe most of the time (given the area its in) and the appliances are nice and its a good amount of space for 1BD. Maintenance is timely and the office staff is nice. If you need an apartment for a short period of time, this'll do the trick. Lee mas

I currently live on this property unfortunately, The apartments are poorly kept, the maintenance/property management seems to lack knowledge in the field. When you report an issue, the generic response is laughable, the problem is still there and no one addresses the problem. Work orders are never completed in a timely manner, God forbid you have to contact the emergency maintenance, he had no idea how to handle an emergent issue, everything was "What do you want me to do about it" The property... manager was even more clueless and the maintenance supervisor lied on multiple occasion, Please move any where else this property will get your money and that the last you will hear from them. Mold is a serious matter but to the management team here you just get placed in line or you get excuses. Do Not be fooled by Vanessa the Property Manager or Brandi the leasing manager, and Anthony the Maintenance supervisor, not sure how he even got the position. Lee mas

I lived in a three-bedroom townhouse for two years and had a very pleasant experience. The landlord and office staff are friendly and easy to contact. Our townhouse was newly renovated, so there were new toilets, sinks, washer and dryer, carpets, paint, etc. There were several recent upgrades on the outside this year: new paint and address signs, newly constructed wooden stairs, and even new windows! Another reviewer mentioned that the water gets shut off often... that happened frequently for a... few months, but they have not had to shut off the water since April of 2019 (almost a year now). There are a lot of restaurants and shopping along 38th street that are close by, but the interstate acts as a good barrier from some of the not-so-nice neighborhoods farther east on 38th street. In my opinion, this property is definitely on the upswing! Lee mas

Terrible ! The office manger is rude she doesn’t care about the residents once they are move in and have signed the lease. The water constantly is shut off due maintenance Issues which is always a inconvenience! You put in work orders it takes months for them to come out and fix the issue . I moved in to a renovated apartment and they said everything was new , the stove barely works the dishwasher absolutely does not work and the bath fitter they put in the tub is not even sealed. I would not... recommend these apartment to my worse enemy ! The need to lower rent for the cheap renovations. Lee mas

I recently moved to Indiana from out of state. The staff was welcoming and the environment provided a comfortable living during my time there. I layout offered enough space for me to operate a home business office. There are not too many apartments that offer a 2 bed, 2 bath and FULL washer/dryer. The maintenance and front office team was always attentive to my needs and requests in a timely fashion. I would recommend this place to anyone.