Solana Apartments

This is my first apartment and it is the best choice I have EVER made. Staff is awesome, I feel safe, and they complex is very giving to their community! Social gatherings, food trucks, even the monthly newsletter keeps you informed about what is going on in the apartments. Parking can be a challenge but it’s worth it!

DO NOT MOVE HERE! They are expensive ran down apartments!! The maintenance and upkeep is very poor! For the price I feel we should get the luxury they cut corners on all repairs. First day I moved in I had to pay pest control for fleas in carpet because they refused to, bathroom toilet wasn't working and still not working they came out and still did not properly fix it, carpet old and ran down refused to replace, kitchen oven didn't work for months, dryer didn't work for months. They are full of... apologies and no actions. Fridge had dents should've been replaced and cabinets was glued together from previous tenants broken!! DO NOT MOVE HERE! Lee mas

They received our deposit and avoided us for 2 weeks. We declined when they sent an email stating our move in date. Six months later they're claiming of insufficient funds and sent us to collections. We've provided receipts and bank statements with proof that not only did we have the funds but it was processed and approved and deposit into their account. Don't move in here, worst customer service.

I am very disappointed with the management, the unfair way residents are treated, and the forceful nature of problem resolution that in my opinion is illegal. I think the property owners needs to look into the actions of managers before it becomes a greater issue. I wouldn't be writing this if it wasn't a multitude of instances, an error here or there is acceptable but what they do to residents is just wrong. With that being said I really enjoy the apartment itself, the staff is great and the... maintenance individuals are okay, it is when the issue gets differed to the manager that the headaches and lack of concern come in. It is for this reason that people grow to hate this place, never recommend to others, and don't want to come back. If this issue isn't resolved then the apartment will continue to struggle and have a bad reviews and upset residences. Lee mas

I'm currently a resident here at Solana and I can say without a doubt that moving here was a mistake. I made the assumption that I was moving into a safe, gated community with a higher standard of living. That is not what I've gotten in my time here though. Instead I have struggled with noisy rich kid neighbors that just throw their garbage of their balcony so it strewns about the entire complex. In the span of only moving in less than 6 months ago and somehow almost everything has broken... somehow. So not only am I paying far too much but it's for a badly built apartment. The leasing office is a joke; will never return calls or answer questions when I've had them. I had one night I came home after grabbing dinner with my partner and the lock literally fell out of the door. We were locked outside for over an hour in the cold. Also, READ YOUR LEASE BEFORE YOU SIGN! I made that mistake while co-signing and was appalled at the rates this place charges for every hole you put in the wall or every little scuff or scrtach; not to mention the debacle this past month where they charged me rent twice! Yep that's right over $2,000 of my own taken because they are a negligent business proprietor. Lastly is parking. Oh my god it is possibly the worst I've ever dealt with. I've been towed (as a resident) for parking in a center lane when every spit was taken in the complex (which now happen nightly) and my only option is to walk about 1/2 a mile to my own apartment. I would never recommend this place to anyone. Lee mas