17/6/24
Do not rent
Maintenance enters your apartment at will without notice given. When the office staff was questioned they stated they could enter anytime they want and has no time to call tenants each day . My apartment has visible fire damage from a fire in December. Maintenance goes through bedrooms and uses my items . Stay away from this place.
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Administrador de la propiedad en Mayfair Apartment Homes respondió a esta revisión
Dear Resident,
We are sorry to hear that you are unhappy with your experience. We apologize that there were inconveniences during your stay. We do try to prevent issues from a management perspective, and when we have to respond to things out of... our control, we aim to provide services with efficiency and integrity. In the event of an emergency, we do maintain the right to enter an apartment without notice. However, we perform monthly maintenance inspections to provide routine services such as inspecting for leaks, changing filters, and checking smoke alarms for proper operation. Notices are always hand delivered noting the dates to expect our team that comes in a pair to diligently provide this complimentary service. If we do not perform these inspections, safety hazards may go unnoticed, so most residents appreciate the proactive maintenance. While we may need to move items that are placed in areas such as the access to furnaces, our notice reminds residents to clear these areas and make sure animals are secured during inspection times. We do try to give as much consideration to the time spent in each apartment as to not be too much of an inconvenience. We hope that this explains some reasons our team may be entering your apartment. If you ever have a conflict with our projected schedule, please contact the office to make an arrangement and they will try to honor that if possible. We apologize again for an disruptions we may cause while servicing your apartment, and we look forward to the chance to improve however we can.
Respectfully,
Management