6/12/23
Look elsewhere - worst apartment experience ever
Most disorganized management I’ve ever dealt with. No one is on the same page at all. I was told one thing by two past office employees and upon move out was told something completely different and being surprise charged for something that a past employee had adjusted in their system. Don’t trust anything anyone who works there says because it won’t line up with the next employee. Their turnover rate is crazy as well, probably due to the disorganization. Both people who had told me one thing... while I was living there and fixed my account in the system were gone by the time I moved out so they weren’t there for the other management to check with. I only lived there for 9 months.
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Administrador de la propiedad en Cumberland Pointe Apartments respondió a esta revisión
We deeply regret to hear that your stay at our property did not meet your expectations. We strive to provide clear, consistent information and are sorry to hear there were misunderstandings. We would appreciate the opportunity to discuss this further... and learn from your experience. Please contact our leasing office at your earliest convenience. Sincerely, Lejla L., Community Manager