The Lakes of Valparaiso Apartamentos

I called the main office to ask a couple of questions regarding the requirements and several other questions before I applied and the lady who answered was very rude ( I called twice) the first phone call very straight forward with no welcoming attitude or any type of good customer service , the 2nd call that I made she hang up on me like she was bothered that I called again. This is making me rethink if I should applied.
This is one of the things I look at when looking into places, the... customer service since I will be living there for a while I want to feel like home and this just made me hold of on it. Please retrain the staff as these are not cheap apartments I think we expect more and better quality of service .
Thank you
Rosa. Lee mas

Constantly goes up on rent EVERY year with no upgrades. Very nice place but not worth the price they are chagrging . Especially for a 1 bed room

This was one of the worst overall experiences I have had in almost two full decades of apartment living. Luckily, now that I moved out I can look back and laugh about my time at the LOV. The ability to come home past 6PM and park near my building was one luxury I was never able to enjoy living at the LOV. The facade of luxury is blatant, unfortunatly anyone who comes close enough will quickly notice the ever-visible dog droppings and overuse of pesticides on the lawn. Not to mention, the... paper-thin walls and constant noise coming from the lightest of steps from your neighbors. On top of that, the management is pretentious and rude. The property manager uses a soft-spoken voice to cover her arrogant attitude. Save yourself some money and hassle and look elsewhere. There are plenty of very nice apartments in Valparaiso that don't come with the baggage this place entails. Lee mas

While the apartments and amenities are very nice, I have to agree with the comment about it being a toxic wasteland. Even in the off season when it rains you can still smell it in the air. In response to it being pet friendly, Round-Up is not safe for anybody or anything, including pets. Nicest apartments in the entire area, but toxic, yes.

I just moved out and I would not recommend this place to anyone. The buildings are not cleaned and kept up, at least not the one I was in. The security door had to be forced shut, the walls were filthy and all scuffed up, and the carpet in the hallways was filthy and stained. It was a complete embarrassment anytime anyone came over. For the price they are charging for rent, I would have expected them to properly maintain and clean their buildings. It's honestly disgusting. They want to advertise... as a "luxury" property, charge "luxury" prices, but do cheap motel level cleaning and maintenance. Lee mas