26/2/24
Unprofessional Leasing Agents
I planned on moving to Aria and was quoted a price by one of the employees. She told me to act fast because there were only 6 of these available. The next day I went back and toured the apartment with the apartment manager and made sure it was the same price as the other employee told me. He agreed so I put my deposit down to hold the apartment. Two days later I get an email stating the breakdown of my feee and my rent was listed as 400 dollars more than they had told me. I confronted them... and they were rude and denied lying. The halls were dirty and it smelled funky so their lies saved me from living in a junk hole. Don’t view these apartments unless you wants to be disrespected and lied to.
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en Aria Apartments of Zionsville respondió a esta revisión
Thank you for sharing your experience with us. We sincerely apologize for the confusion regarding the pricing and for the unprofessional behavior you encountered. This is not the level of service we strive to provide, and we appreciate your feedback... as it helps us improve.
We’re glad you were able to find a better option for your needs. We take cleanliness and maintenance seriously, and we’ll be addressing your concerns about the common areas immediately.
If you’d like to discuss this further, please feel free to reach out directly. Your satisfaction is important to us, and we hope to regain your trust in the future.
