SunSTONE at MarketPlace Apartments

New management company, Lynco, took over in 2021, and did a complete employee turnover and downsizing. Current staff is super friendly and hardworking but there isn't enough of them. Phone calls are often not answered or returned and emails are rarely replied to. Started valet trash service this year. It's a huge problem! There is only a 2 hour window, 5 days a week (excluding holidays) to put trash out. The rest of the time tenants must store trash and boxes in the apartment. On a... holiday weekend without pickup, tenants have to store trash/recyclables inside for 3 days. Lee mas

I recently had a highly unpleasant experience with this apartment complex. After my lease ended on March 31, I noticed that they had charged me rent for the month of April. I immediately reached out to them via email in early April to clarify the situation and request a refund.

Their initial response was promising, as they assured me that I would receive a refund check within 30 days. However, it has now been almost 2 months, and I still haven't received my money back. Despite multiple attempts... to contact them through phone calls and emails, the only response I received was a vague promise to "follow back." Lee mas

First off they changed managers 3x in the year I lived there. It took them weeks to fix anything I asked for. I had water pouring out of my fridge and they suggested I unplug the fridge and turn off the water …..coming to fix it 4 days later. If all the things you endure during living there isn’t bad enough ….. just wait until you move out. I had my apartment professionally cleaned and went and checked it afterwards, only to be charge almost $400 in cleaning / repair fees. They claimed they... needed to sand and restrain my cabinets and showed me pictures of finger prints. I couldn’t even use my cabinets for 2 days when I moved in , because they were wet from them staining them. Then they attempted go over charge me by $600 when I moved out. Please do me a favor don’t live here and if you absolutely have to , do not bother cleaning they will charge you everything under the Sun for cleaning fees so why bother. I wish I would have known. Lee mas

We recently moved into the 1800 building into a 2 bedroom apartment and they are very nicely set up. We appreciate the vaulted ceilings of the 2nd floor and the little bonus room on the front of the building. Tiffany and the team have been extremely helpful, friendly, and accommodating us with all of our needs. Recommend these apartments for anyone. Can’t wait to use the pool this summer...

I have lived here in a one-bedroom for 15 months. The people that work in the office, Stephanie, Kim, Piper, and maintenance, are all so nice and knowledgeable. No matter how frustrated I can get over certain issues, they are always very professional and willing to listen. I put a work order in, it's done within 24 to 48 hours. Many times even the same day. Annie and Logan, you guys rock! You won't find a better team anywhere who cares about this property.