Village West Apartamentos

The apartment was purchased by a new corporation that nickels and dimes its tenants. There’s a reason there are so many open apartments here!

The only perk about this place is that the “esthetic” of our apartment, but it’s just not worth the nice paint scheme and granite counters. We are currently on the end of day 6 of having no A/C in our apartment. It has been minimum of 94 degrees and high humidity this week and there is no urgency for the situation. No one will provide us with any updates on when the situation will be fixed and maintenance apparently has nothing to do with the leasing office so they do not communicate with each... other to help their residents keep updated.Only after we had a meltdown in the nicely air conditioned leasing office did they provide options to help us out. But hey they are here in under 5 minutes if you lock yourself out so they can charge you $50 to simply let you in. They definitely got urgency on that “service”. We cannot get out of here soon enough. Lee mas

I moved here a little over a year ago. At first it may look like a nice place to live but you will quickly find out this place is not worth the money. Things are breaking or not working and management shows they do not care about the residents.

My sister and I moved here and since we’ve lived here our neighbors are loud and disrespectful after 9pm almost every night . I have emailed the leasing office and all they did was suggest a meeting between myself and my neighbor because they are lazy and refuse to handle the situation this place is the worse .

Since moving in July (it is now November as I write this), we have had consistent issues with this complex. The first few months we have had issues with maintenance being lazy, the staff is impossible to get a hold of unless you're giving them money, and the move-in process was terrible. In October we received TWO death threats directed at our dog, nothing was done. A police report was filed against one of the residents who physically harmed our dog (as recommended by VW staff). After the second... threat, it was suggested that we look into transferring into a ground floor unit, to get immediate access to the outdoors and to avoid bumping into these people in the hallway. We, the victims, were told we'd have to pay $1400 transfer fees, on top of re-signing a NEW 12 month lease (essentially extending our lease 6 months). We believe that with or without moving units, something needs to be done and the staff barely gives this issue the time of day. Safe to say we will not be resigning our lease in July. My suggestion? Look elsewhere. Lee mas