Lenexa Crossing Apartments

Moved into this complex December 2022, it is now July of 2023. My apartment has a washer/dryer combo that hasn’t worked since the day I moved in. Was told they would have it fixed or replaced in 30 days of signing the lease. Have sent multiple work orders and spoke to the office and am told it’s going to be next month that it will get taken care of. It’s 7 months later and nothing has been done. I call the office and get no response.

Despite some of the horrible reviews, I don't go by what others say, I see for myself. I tried getting an apartment recently because I like how some of the floor plans look and it seemed quiet and peaceful with the birds chirping an all the serenity around but got turned down becuz the last apt complex I lived in told a bunch of lies on my name knowing I was a good tenant, (their haters) but seems to me like they should be trying to move ppl in ( who wants to lose money) although I agree they... shouldn't just move anybody in since some ppl aren't clean which explains bug issues on the reviews, some ppl move in others who prob aren't decent and start problems... then again you will have ppl who are never satisfied so you can't please them no matter what you do for them...I only wish they would of saw past what others said about me just like I am about them and gave me a chance...what's funni is awhile back I got approved but had already found something I liked better @ the time which was closer to a job I had so I turned THEM down how ironic! Lol.... Lee mas

It’s been problems since the beginning. I’ve had nothing but problems. The day I moved in I didn’t have hot water due to the water pump being out. It didn’t get fixed for 5 whole days. After that My washer quit working. My water randomly gets shut off when I’m in the middle of shower and I call them sevral Times. I finally get ahold of someone and they tell me that they don’t send out notices when they need to shut off the water l. Then I was 2 days late on rent and they gave me a notice of... eviction. In the apartment I have spiders and more plumbing issues. They never answer their phones. Never work with you. The worst thing about it is that I ignored the reviews because I thought it couldn’t be that bad but this place is a trip. I’m paying my fees and moving out ! Lee mas

I would not recommend living in these apartments. Though location is convenient and the rent is affordable, this is a case of "you get what you pay for." There are roaches all over the apartments that return even after pest treatments. The units are hot in the summer and cold in the winter. The maintenance and office staff are not helpful in resolving issues. It takes weeks to even get a call back. The office took 3 weeks to replace our dishwasher. There has been a rodent living in my ceiling... for over a week. I've called 3 times with no response back. They obviously do not care about their residents. I will not be renewing my lease with them and would advise any potential residents to take their business elsewhere. Lee mas

The new apartment renovations (countertops, new appliances, and fresh paint job) were great. The 2-in-1 washer dryer was more of a pain than a convenience: it only holds small loads and I had to run the dryer cycle twice to get clothes dry. It also broke and locked on me (with wet clothes still inside) and when I called for maintenance help, they told me to figure it out myself.

I left because I didn't feel entirely safe there. The premises outside is not very well lit at night, and our... building even had a light out in the stairwell for several weeks, leaving me no choice but to walk up the stairs at night in the dark. Not a great situation for a woman living alone. I also called the police several times for domestic disturbances (including seeing a man literally beat a woman to the ground in the parking lot). Our entire building also smelled like weed, and the smell even infiltrated my apartment.

That being said, there are a lot of kids/families living here, and the office staff is friendly for the most part. So maybe my experience was just particularly unfortunate, but I moved out as soon as I could. Lee mas