14/5/24
Amazing Everything
I have lived at The Retreat at Woodridge since October 2022. I came from an apartment complex in Olathe that would not get a good review. Since moving here maintenance has always been very efficient. The office staff is very friendly and do many apartment community activities. Our neighbors are amazing and my 6 year old daughter and myself have developed great friendships with some of them. I have had a couple of situations occur recently (my fault) that have had affected my rent payment and... also caused my vehicle to be towed. Kayla (office manager) has been nothing short of a God send with helping me resolve these issues very quickly. I literally could not thank her enough. She doesn't treat me as just another apartment number or monthly payment but she treats me as a human being who is trying to raise a small child and make it in this world. She is empathetic yet professional. This apartment complex is extremely lucky to have her and the other office staff as they are the "face" of the property and can make or break the business. I can only imagine the stress that can come with a job of working in a leasing office, but you can never see or hear the stress when you work with any of the office staff. They really listen and care about the residents and for that I am forever thankful. The Retreat
at Woodridge is more than just some apartments. These apartments are peoples homes and l am so grateful that the office staff conduct business with that
in mind.
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en The Retreat at Woodridge Apartments respondió a esta revisión
Thank you immensely for sharing your heartfelt experience at The Retreat at Woodridge! We're deeply grateful for your kind words and thrilled to hear that your transition to our community has been such a positive one. It's incredibly rewarding to... know that our commitment to exceptional maintenance, community engagement, and personal care has made a difference in your life. Kayla and our entire team are indeed invaluable assets, and we're fortunate to have them representing us. Your recognition of their empathy and professionalism truly means the world to us. We understand that behind each door is a unique story, and we're honored to play a part in making your apartment a home. Thank you for choosing The Retreat at Woodridge as your place of residence; your happiness and well-being are our top priorities. We look forward to continuing to exceed your expectations and fostering a warm, supportive community for you and your daughter.
