Stone Ridge Apartments

Took over a month to get AC fixed and I had to keep calling for window units during the hottest months of the year in 2021. I spent 4 hours cleaning when I moved out and got told it was in great condition and I would get my deposit back less the 125 carpet cleaning fee. They charged 180 for "carpet damage" there was no damage it just needed to be cleaned. I had to wait over a month to get a smaller portion of my money back.

'm so glad I waited until I moved out of this apartment complex to leave a review. I lived at the apartment complex for 3 years and was never late on rent. My stay was alright. I didn't have any huge complaints other than how much their rent increases YOY. I was living in a non renovated unit and they were making me pay their highest rent. I would have moved sooner, but I just hate the hassle of moving. The maintenance staff is great.

Like I stated previously, I lived here for 3 years and was... never late on rent. I was charged a non-compliance fee due to a renters insurance mix up. During the time of trying to clear up that confusion I had told the property manager that I wouldn't pay until that was cleared because I didn't want to have a credit on my account because I was moving out and it would be no use to me. Well the property manager didn't respond and never told me they would be able to write a check for that credit. So, I get a late charge, which they will now not remove.

I had been waiting on my account statement for a month so I could dispute the charge. Well, they are so incompetent that they sent it to the wrong address. I finally hear from them and their response to me is "when can you pay?" That's it. No pleasantries. Very unprofessional and rude. You should probably be a lot nicer if you want people to pay you. Just a thought.

I hope this review finds someone wondering if this is the apartment to choose and I hope you read this knowing someday you will be nickle and dimed and no one will listen. Lee mas

Moved here end of august, so far I have had a great experience. Office staff is very kind and accommodating. Pool is small but I just like my amenities. Pricing is good for the apartment and in a central location. Neighbors however are very very nosy and the woman across from me is unfortunately a karen. Other than that everyone else seems to be fine.