21/10/24
Better options for the price
For the price there are better options. I lived here from 2018 – 2024. At first it was a decent starter apartment as rent was cheaper in 2018 but in 2024 for what they are asking there are newer and better apartments.
When I moved in in 2018, I told them that the carpet had some stains, now conveniently, that is not on the move in inspection so I have to pay $150 for carpet cleaning for stains that were there before I moved in. During my 6 year tenancy I never spilled anything or tracked mud. I... was told that the carpet gets replaced every 7 years. It was not replaced in 2018 when I moved in and I lived there for 6 years so it is due to be replaced now and they are choosing not to.
Also the entry way roof leaked during heavy rain, I reported this at least 3 times and it never got fixed until Jul of 2024 when basically the whole entryway tile flooded and part of the carpet did as well causing it to stain. (Had to pay for those stains to be cleaned too).
The seals around the windows and doors are terrible, I had to put up the plastic insulation each winter to keep the cold air out. I could sit there and watch the plastic air up like a balloon with the draft.
I knew 2 other people who lived in 2 other buildings, one that had a terrible brown recluse infestation and the apt only offered to keep spraying which did not solve the issue. They also had a bunch of minor maintenance issues that were poorly repaired. The other couple was forced to pay for carpet replacement when they too didn’t spill anything.
Also, my cars were hit twice while parked, and I paid for the carport parking. That is more of a tenant issue though.
The buildings were built in the 90s so there are going to be things that are worn down but for the price now, there are newer and nicer apartments to consider.
Reseña de Apartments.com
Administrador de la propiedad en Stonebriar Apartment Homes respondió a esta revisión
We appreciate your detailed feedback and apologize for the inconveniences you experienced during your stay. We strive to provide a comfortable living environment for all our residents and it's clear we fell short in your case. Your concerns about the... carpet, maintenance, and insulation are noted and will be shared with our team for improvements. We also understand your concerns about the pricing and will take this into consideration. Thank you for bringing these matters to our attention, one of our team members will be reaching out to you.