Villa West Apartments and Townhomes

I’ve lived here for almost a year and it has been a very pleasant experience, I’m so impressed that I even signed a new lease! The office staff is friendly and helpful and David in maintenance is always quick to fix any issue I have in my home.

I've lived here since March of 2022. I've had 2 maintenance requests in that time and both were answered and resolved in LESS than 24 hours. I really enjoying living here. I work a lot so I'm not home a ton, but when I am I'm comfortable and feel safe. It's an awesome community!

I’ve lived in villa west apartments for 7 years now. I absolutely love it here! It’s a quiet neighborhood, maintenance staff are always quick and efficient with their work and the office staff is the best!

I was a tenant at Villa West in a two-bedroom apartment for two years. My roommate and I had no complaints about our time there until we moved out. Maintenance requests were addressed quickly, the apartment met our needs, and the surrounding neighborhood felt safe.

We were given a physical copy of a cleaning list before we vacated, and were told Villa West could take care of carpet cleaning for a $125 reduction from our deposit, to which we agreed. When we vacated, we had deep cleaned the... apartment(following the list's expectations), did not leave behind any furniture or trash, and did not have kids or pets during our stay that would have left stains or additional wear and tear. Yet we were only given $85 out of the $400 deposit we paid. When we asked management about the discrepancy, they were delayed in responding, could not provide us with an itemized list of what was supposedly cleaned in the apartment, and attributed the carpet cleaning overcharge to "just charging what the vendor charged". The cleaning list we were provided was not the same list as the one provided as part of our lease, and management could not explain why two different documents were provided.

Management refused to reimburse us any more despite us pointing out the confusion and providing a copy of the form we were physically given. So while this complex is fine, go in knowing that you likely won't receive much of our deposit back. Lee mas

Jamie and tarts are the best managers I've ever had.