Steeplechase Apartments

I moved into Steeplechase on April 17th. Ever since we had the first hard rain, it has been raining through a window inside my apartment, flooding it constantly. Mold is growing on the walls and on the inside. Management has done absolutely nothing to fix the issues and keep closing out my maintenance requests, saying it’s been resolved. Fire waiting to happen as an electrical outlet is constantly getting poured on. Their 48 hour maintenance guarantee is an absolute joke. Your supposed to... be entitled to a months free rent if they fail to complete the request. They aren’t offering to give me any money back for an inhabitable apartment. A separate issue they are aware from mulching too high has water seeping in another spot in my living room as well. Do not move here! Lee mas

I had a very nice experience the management, Levi was very good at answering all my questions and showing me around the complex, super friendly and welcoming!

I’ve lived in Lexington my whole life and have lived in about every apartment building. This place is the BEST. They are always in office, answer the phone, and checkup on you after a request. Maintenance staff are always timely and care about your issue (Shoutout to Mike). I even lost my indoor cat and they helped me find him without blinking an eye. If you want a COMMUNITY to live in, this is the place.

Steeplecase has a new management company since the beginning of 2023 and new manager and office staff and it shows. The new manager Levi is fantastic. The pool is being renovated. The apartments are being renovated. The office staff is friendly and helpful and genuine. Needed to move from a second story to first floor and they made that happen in one day! The new apartment is nicer too; one of the updated ones. Things are changing here.

I have lived here since June of this year and have been absolutely loving it! Whenever I have any work requests the maintenance guys have been out within 24 hours to help me with a huge smile on their faces. The office staff makes me feel right at home with the friendly atmosphere that they have created. My dog and I absolutely LOVE the dog park that is right on site!! If I could give this rating higher than 5 stars I definitely would!