The Paddock at Eastpoint Apartamentos

DO NOT RENT HERE. This place is the definition of “lipstick on a pig”. The outside looks…nice, but the interior is extremely lived in and everything starts to fall apart when you move in. They will also come to your apartment under false pretenses, and surprise you with a renewal lease(with extremely high rent increase) well before your current lease is up, and before you can even consider looking somewhere else if need be. Four and a half months early to be exact. They say it’s a yearly... walk-through but no walk-through is done…and why do you have to come into my apartment for that when you have an office? And when you tell them THE SAME DAY that you’d like to change your mind, they won’t help you. They want people to stay who do not want to stay. I find that extremely weird. I even had an attorney send a letter asking to rescind, which they ignored. Not to mention that you will pay “community electric” and your personal electric. You’ll pay for valet trash and for the one dumpster on the property. You’re forced to have Spectrum included on your rent. Any positive review you read is because they ask you to write a positive review while they are standing next to you during your move-in. I do not need a reply from the owner/manager unless it’s to allow me to withdraw my renewal. Lee mas

This complex has the absolute worst management I have ever seen. They are rude, deceitful and will lie to you without question. Do yourself a favor and rent someewhere else - this place is the worst!

TLDR: MICE, horrible management, you are not taken seriously

Lived here from August 2021-January 2022 and can honestly say it was bad from the start. First issue: we thought we had an apartment, signed all the papers paid all the fees and were approved. A few weeks before move in, no word from management as to when we’d get our keys etc etc so I reached out—it was pretty clear the individual who was assigned to us had clearly forgotten of our existence. They really want you to sign on... promising you the world, and once you do, you’re essentially forgotten. POSITIVES: our apartment was a dream. GORGEOUS apartment, genuinely. Beautiful windows, lovely area. Downsides are the obvious drafts from the windows and doors, the ripped window screens our “individual” told us were “outside the apartment and therefore we were not responsible for them” (???). The brown cabinetry while all the cabinets in the model were white (I’m nitpicking, but I expect transparency when choosing a home). But we stayed because of the excellent price. Kept going down hill from there. Internet was added so the $40 a month we paid for our own internet service changed to $99 for complex provided internet/cable (but we could “go to the office and dispute pricing if we had a better rate”—I was argued with and told there was nothing they could do). Ridiculous extra fees to cover the cost of the trash compactor, valet trash services (that went from every day of the week to 3 days if even), and none of these were disputable. The icing on the cake was after management changed, I emailed and called repeatedly about a mouse issue. After catching three mice, putting in work orders, again calling and emailing, nothing was done. Of course UNTIL MANAGEMENT KNOCKED ON OUR DOOR TO GET US TO RESIGN. Lady acted like she had no idea of this problem. Literally told us “they just want somewhere warm to stay”. It was summer.

Overall, I have never felt so undervalued as an individual. Genuinely, if you have any pride in YOURSELF let alone your home, find somewhere else. I cannot stress that enough. Lee mas

Poorly run, poorly managed. You'll pay an additional $200+ every month because of forced cable, forced "community" electric and water. Their trash people will leave a mess everywhere - hallways smell like cat litter because bags will rip open and they will just let it spill. Stairways is rusted and falling apart but they won't do anything. Nails all over the property where kids and pets play. They painted the floors with non-floor paint and it's slick and dangerous.

If you try and dispute... their additional charges ($150 for one part of a blind, $75 because of a spot on the microwave, $100 for holes in the wall they said were ok when moving in, $150 for "scuff marks" on walls) they will literally yell at you over the phone and say you "shouldn't have broken anything" despite them harassing you every day to sign a new lease. Horrible company with no morals. STAY AWAY. Oh, also there has been numerous breakins, gun violence and more. Lee mas

Current resident for almost a year. I have been waiting patiently for months for maintenance to take care of my apartment. Every week I submit the same requests and get absolutely no communication whatsoever.
My gated fence is broken and does not work properly. I have window blinds hanging on by a thread and broken to where I can't close them. I have foggy windows that cannot be cleaned away. I have blown outlet in my kitchen. I have water damage and soft interior wall from all the rain that may... be contributing to an unsafe environment.
Problem after problem after problem that they choose to just ignore me on. This place is too expensive to be running it like a slum.
If you want to be valued as a person and treated with respect go elsewhere. Lee mas