Highland Ridge Apartamentos

Don't rent this apartment, They will not treat you well. Im currently rent this place, i lived here less than a month. When i first move in they give me a packet with many documents without explain to me anything. In those packet have a paper show me how i need to pay the payment with the account number. Those account number are wrong, i couldn't pay it on-time. They ended up charge me 10% late fee. I talked to them, they say i need to change that account number to my apartment number which... they didn't tell me first, and nothing show on that paper that i should change the account number. They talked to me very rude saying that it's not their jobs to explain to me, but if i have questions i should ask them. They also send me a Notice to leave the property within 7 days or payment payment with late fee. I told them that they should call me or email me first before send me this notice, they say that they dont want to do that, they just want to send notice. This is ridiculous. Another thing is they didn't remove snow well enough, most likely they let the snow dry on it own, it turn into icy road. And the trash dumpster is full most of the time. Lee mas

I have lived here for almost two years now and I love everything about it. It may be a little more expensive, but isn't everything??? Maintenance staff is great and comes the next day, every time I submit a maintenance request. There are "quiet hours" after 10pm and I swear I never hear a noise past that time. The views are awesome. I have never had any issues! Less than 5 minutes from NKU, so it's perfect for anyone in college. I can't speak about the other rooms, but my room was clean when I... moved in. I have a one bedroom and its spacious. Lee mas

The staff and maintenance suck. They never really know how to be helpful when problems arise. All of the amenities were closed the entire 12 months I lived here but they still made us pay full rent. Things break all the time. The fridge and microwave and stove are all very old. The cabinets are crooked, there are hardly any light fixtures, garbage disposal breaks often. I could go on and on. Dont live here ;)

This property is beautiful. Staff is attentive. Any issue is resolved in a timely manner.

Save yourself a headache and move somewhere else nearby NKU. Management has changed twice, and there has been more leasing consultants than I can count in the last year, maintenance workers never remain on staff long, receiving packages is a joke, the cabinets/drawers inside are made of the cheapest possible material (particle board) which means screws in cabinet doors constantly work their way out and need refurbishing, maintenance requests take days to months to get fixed, the doorknob is... basically a rusty puzzle-box that I'm told "can't get any better than it is",... the list goes on but I think you see my point. They don't care. Avoid the headache and rent somewhere else. Lee mas