Westchase Apartments

Worst experience ever. the never got back to me after leaving the apartment for more than 30 days regarding my security deposit. very bad maintenance - I had to get my own fridge since their fridge was not working! find somewhere else!!

Do NOT Move there!!! Worst experience ever! They gave me the hardest time! I moved out and it's been 4 months and never heard back from them regarding my security deposit although tried to reach out multiple times. They never responded to my maintenance requests and considered them complete to the point I had to buy my own fridge!! Do not move there! Worst experience ever.

I lived here from 2016-2022. At first it was ok, but then it all went downhill. Maintenance was a F- it would take weeks to months for them to come out. I remember one time they came to do a work order I placed a year prior. Another time they were doing rounds on apartments to see who needed maintenance work done, I told them my issues and they said they would be right back, they left and never came back. My ac was out in the summer for an entire month leaving my apartment over 90 degrees. I... had to be moved to another apartment because the ceiling in my bathroom collapsed and was leaking water everywhere. I put in multiple work orders and even called multiple times about the ceiling caving in, somehow the front office tried to blame me for it asking why I didn’t make someone come look. Then when I moved to my final apartment back here my electricity kept flickering off. My refrigerator broke in October of 2021 and remained broken even after I moved out in February of 2022. There was dog crap all over the apartment complex, gate never work, trash everywhere, gnats infestations, constant flooding in the parking lot. Then the noise level was awful. I had neighbors who would blast music from sun up to sun down and sun down to sun up. They would jump and stomp all day long. Bang and slam things as if they were crazy. Front office never did anything about it. Worst apartment complex ever. Lee mas

I have been without air conditioning for a month! There’s mold in my unit they refuse to make the repairs .. I’ve tried going to the office multiple times to get serviced ! I’ve put in work orders ! I’ve put in maintenance requests, and no response. I’m 5 months pregnant expecting my first child and I haven’t gotten any assistance or help with anything ! Im not satisfied.

It is impossible to get in contact with management, especially for emergency situation. I had emergency maintenance issues and my problems didn't get fixed for about 2 weeks. I had to constantly call/visit the leasing office to get something done. The property manager is never in the office or available and the receptionist can't do anything accept listen to your complaint. This is the worst complex I have lived in. However, the units themselves are nice but it isn't worth it.