Elora Place Apartamentos

They once took a week in the dead of summer to fix our a/c. They take forever to complete requests. The unit itself isn’t bad but the services take forever. We had to get a gym membership because the on site “fitness center” that’s supposed to be open has been closed. Constantly worried that our balcony isn’t structurally sound. Moving in, the unit was gross. I had to clean up mold and other people’s hair out of so many cracks and crevices and spend my own time and money deep cleaning the washer... , dishwasher, and other things. Smells like weed occasionally too. They don’t do anything about package thrives despite having cameras. Still mostly mad about the A/C because it was 85 the other day and they didn’t fix it despite me submitting the results, calling, telling them in person, and everything. It’s not worth how much we pay in rent. Lee mas

So unprofessional and they don’t care about you. They put stuff off for months. And if u have issues in your apartment best believe it won’t get done..for maintenance they ignore your request for months. I wish I never came here yeah it’s decent in the inside but all around is trashy and the buildings need to pressure washed they could do better for all the money they get out of ppl.. smh … LAZYYYY

Elora place apartments on the inside look great. Especially the renovated units. Used to be a great place to live about 5 years ago, but when new management took over, things went down hill quickly. There are certainly worse places to live in the area, but if you need something for a decent price or just need a place to live and this is the only place with availability, you can make it work. Just be prepared. Trash is a MAJOR issue at the complex. To make it worse they discontinued the valet... trash service and decided to put in a few small roll away dumpsters BUT still charge residents the same fee for trash as if they were getting valet trash service. It’s about $26+ a month for trash! Also if you have a maintenance request, good luck getting it fixed. Maintenance staff are in and out of there like a revolving door. Took almost 5 weeks to get my dryer fixed and when they “fixed” it, they made the damage worse and ended up breaking again the very next time I went to use it. keep paper trails on ALL communication you have with office staff. They like to argue or play dumb, in their eyes it seemed the customer was never right.I know when I first moved in the company was having a hard time paying their bills on time and often just didn’t pay them (a previous manager told me so right before she left and said that’s why they never fixed the hub central in my apartment because the apartment place didn’t pay their bill to the hub central company. This made my apartment NOT a smart unit. Make sure if this happens, don’t let office staff charge you for a smart unit when you don’t have one). Lastly, be careful in the community. Certain areas (especially by the back pond) are prone to major flooding. Also just make sure you are being smart, there are wonderful people who live in the community and some that aren’t the greatest. I knew of some drug busts that didn’t happen in the community and know of one confirmed shooting, so be smart and be safe at ALL times. Lee mas

I absolutely love my apartment! It’s newly renovated, modern, has beautiful colors, floors and amenities. The amenities on property are also very nice, especially the pool with the waterfall. Any time I need assistance, management is nice, friendly and eager to help! If you’re looking for a quiet, peaceful apartment that looks brand new, I highly recommend Elora Place.

Do NOT choose this apartment complex as your future home. If you have any service request it takes about a month if not longer on average to be taken care of. I was told in October when I moved in my keypad on my door would be replaced and it is not Jan and they said it will still be a while. My microwave stopped working 2 weeks ago and they told me it is not an emergency so it will take a while to be fixed. My blinds were broken when I moved in and they were just fixed 3 months later. There is... ALWAYS trash everywhere around the dumpsters. This place is just so unprofessional and disgusting DO NOT MOVE HERE. Lee mas