Botanica Apartments

Management lies about everything and there is no one accountable. Mold, they deny problem and say..thats not mold. Broken appliances, too bad they don't care, dishwasher broken for over a month...lie after lie. 1st on backorder then "its a special size". Their solution...take your dishes to an empty apartment and wash them there...WHAT ?? Shampoo bottle fell and put a hole in the fiberglass tub, Management said IT WAS MY FAULT AND I AM RESPONSIBLE FOR FIXING. DO NOT MOVE HERE !!!

The worst property management on the north shore. You will wait months to have maintenance resolved. They will ignore your calls and email, close the office early, and hang up on you. Botanica is full of mold, mildew, and bats. The entire property is in disrepair and they don’t care about residents once the lease is signed. Then they will charge you at move out even if issues are documented at move in. Just try calling them for a few days and see what life is like here and then imagine trying to... get in touch with them when your a/c is out because it will break. Everything breaks here. Lee mas

We paid a deposit and we’ve been trying to finish the application process but have been receiving error messages on the website. After multiple calls to the office and leaving messages I finally talked to a lady and she said she has no record of anything and even after sending her all of the receipt and emails from the site we have heard nothing from her or the office. Just trying to get our money back so we can find a different place now but no emails or phone calls have been returned. Very... disappointing for such a nice area. Any help in getting this resolved would be great. Lee mas

2 year resident. I’ve actually just signed a 3rd lease that also involves a transfer to a new apartment and garage with Botanica. Problem is finding out the day of your move that your garage that you have selected is not an option. To make things worse if I don’t move the items from my current functional garage that I rent from them to one that is not functional (the door does not open nor lock) I will be fined. I was told that the broken garage was discovered the day the garage was to be... inspected for suitability to lease to a resident, which coincides with the day the resident moved in.

Second issue is this: the apartment I’m transferring into reeks of marijuana so bad that the only way for it to smell this bad is the instance of people have been smoking pot in this unrented apartment in the recent past, which is very likely given that the new apartment has been unlocked for the last 30 days. I’m not even someone who has a moral problem with cannabis, but this apartment smell is embarrassing. I don’t want my teen daughter to smell it, much less the movers it’s so bad and embarrassing.

Ultimately there’s zero accountability. There are clear expectations of what is expected of me as a resident. But there’s zero expectation that Botanica will uphold their obligations. I booked this transfer 30 days ago. And here we are day of move in this predicament. Good thing I reached out to them, as I was not informed of the garage predicament voluntarily. There is no person that you can speak to that “the buck stops with” and ultimately no one to hold accountable for meeting basic expectations. Pretty sad state.

I do not recommend living here. Lee mas

Mold, mildew. Terrible management. They don’t care about the residents or upkeep of the property. Hot tub broken. Dog park is disgusting and unusable. Bats in the buildings. Water leaks are painted over. Rent somewhere else.