The Charles Bellingham Apartamentos

Management could care less about your complaints. Maintenance is a joke (and you PAY for it each month!). When we moved in, the place wasn't ready. They wanted us to move in the next day. We had a moving company - it cost us and extra $600 to wait around until is was somewhat ready. No microwave (took 2 months to get). Dishwasher leaked day 1. Water temperature is inconsistent, a 5 minute shower will take you from scalding hot to cold back to warm, to cool. Maintenance tried to blame me... (???) Oddly, all of your "past maintenance requests" on the portal are gone. But they seem to forget you get an emailed copy of each one. The place is decent, although we're in a handicapped apartment (didn't ask for one), yet the sink height is higher than any I've ever seen! You have to go on your tippy toes to wash your face? The front office is a joke, they sent me a request about my subsidized housing - DON'T HAVE SUBSIDIZED HOUSING - we pay it all ourselves? Try to email them, they "never got it". Try to call - hardly ever answer and if they do - they don't want to help. Lee mas

they must be paying people to leave positive reviews. absolutely not “luxury” apartments. terrible response time from management. and don’t bother trying to stop by the office when david or the other lady are having a bad day. they will be incredibly rude to their long time residents. i could honestly write a book with the problems here. avoid at all costs! you’re better off living in a dumpster, tbh.

Horrible place to live the managers should be brought to court for some of the conditions people are forced to live in.

I moved into the Charles Bellingham in 2018 and all was great we loved it. The complex felt like a luxury apartment complex until the management/owners changed in 2019. Everything has gone down hill after that. The gate broke and instead of fixing it they left it broken and it has been over 4 months since it broke. The new management is rude! The only good thing I have to say is that the maintenance people are kind and hard working but they’re understaffed and overworked. This is probably why... management is rude because the office went from having 6 people to only 2 people. It’s definitely not worth the money you pay anymore. This is supposed to be a non smoking community but people are always smoking in their homes and outside the apartment buildings and there’s cigarette butts all over the complex. The trash is constantly breaking and smells disgusting 100% of the time. There’s trash everywhere it’s disheartening as there’s a whole forest next to the complex and the litter will just end up there.

They don’t clean the common areas anymore and packages are no longer handled by the office but left in the hallway which results in theft.

Our AC broke and they didn’t fix it for over a month, they brought us an external AC and said they couldn’t fix it because it was too expensive to fix the AC. After basically arguing with the manager and sending her emails and calling everyday they sent an expert to fix the AC but it took them over a month. When I mentioned it was difficult to work from home because of the lack of AC the manager basically said that wasn’t her problem and said I should call my renters insurance and have them pay for a hotel. Compared to the owners before the ones today this complex is a nightmare, save yourself the trouble and do not move here ! Lee mas

Management is rude and won’t things that need repairs, in your apartment.