Union Place Apartamentos

Having resided at Union Place for only two months, I must express my profound dissatisfaction with the property. The numerous issues I have encountered are overwhelming and difficult to articulate.
If you are seeking an affordable apartment, be prepared to encounter a multitude of problems upon arrival. The property’s shortcomings are substantial and would require an extensive review to fully detail.
In summary, I strongly advise against considering Union Place as a residence. Its poor rating of... 2.5 stars is well-deserved, and I regret not heeding this warning sooner. I eagerly anticipate my departure from this establishment. Lee mas

I can't stress this enough: You do not want to live here. The management company is awful. They nickel and dime you for EVERYTHING adding hundreds to your rent. Company uses sub par contractors for everything and it shows. Landscaping is such poor quality: bushes are cut down to sticks and trees are all dying. Trash and animal waste all over the property. Parcel Delivery system is almost never working. Packages are left out in the rain and stolen all the time. Management company spent a... fortune renovating the leasing office and gym which was totally unnecessary while apartments are in constant state of disrepair. Constant leaks causing mold and damage to HVAC. Despite my informing management that I have asthma, I had black mold and a non-functioning HVAC system for over 3 weeks. My daughter had to sleep on the couch since her room was full of mold. Leasing office and gym were closed for renovation for 5 months yet tenants continued to pay for amenities they did not have. Noise is ridiculous at all hours of the night and early morning with loud music, car alarm, motorcycles and you name it. Seriously, this place is horrible. Lee mas

Please, do yourself a favor and do not waste moving truck rental and time to come to live in this community.
They change management all the time. The emergency line does not have a reason for existing because they simply solve nothing when you call. When I moved in it was a paradise, everyone was very soliciting and helpful. Now we have lack of communication, the hot water is a constant issue, we have residents that arrive at 2am with loud music in their cars and nobody takes action, bringing... disturbance to the residents who wants to have a good night of sleep. We started having our packages stolen and the office does not care at all. They said it was installed cameras to help the surveillance, but it does not see to work. We have pet waste everywhere around the community and again, nobody takes action. When we mention the issue, they ask us, residents, that have to live and take care of our lives every day to take care of the residents. I had a maintenance individual to enter my apartment without notice when I was in underwear. The whole building smell marijuana and people smoke in every corner of the common areas outside the building. We do not have respect and peace living here. Nothing in this place make sense. For last, but not least, we had one of our cars towed even after having sent an email to the office advising about having a rental car temporarily at the spot of the old car (after having a car accident), as we are paying for a spot anyways. After going to the office, they said it was sent a response to us and we never answered. I am still checking my mailbox to try to find that email they "sent". The only thing that works here is the maintenance dpt. The manager in charge of maintenance is very professional and acknowledgeable, friendly, kind. The rest is just the rest, and that is why would be my last year in this miserable place, because unfortunately I signed the renewal leasing contract (what a mistake, I should have listened my gut). Lee mas

We have lived here for 6-years now and have been very happy. New owners took over a few months ago, and it has been noticed. Maintenance has slipped; Inspections and entry is now notified with a generic "we will be coming in sometime in the next 2-weeks" letter; rent is going up $170 next year; visitor parking passes must now be signed-out M-F 9-5; owning a car is now considered a luxury and is assessed a fee; receiving packages is also assessed a fee. It goes on and on. (Oh, and don't expect to... get back any of your security deposit. Have never known a single person to get theirs back here.) Lee mas

I've lived at Union Place Apartments pretty much since they opened (10yrs ago). The apartments and grounds are kept beautiflly. There is a lovely clubhouse, pool, and patio with grills. It is conveinately located right off of rt. 495 and just an hour from Boston, Worcester, and Providence RI. Great people, great home. Patti P.- Franklin,Ma