Essex Apartment Homes

This place shouldn't be allowed to be called "luxury." Everything breaks in the apartment and maintenance guys either don't know how to fix it or take weeks and months to fix it. Shotty painting work, cheap materials, bugs everywhere. Weirdos in the neighborhood, office management couldn't care less. Do not do it. You will be frustrated beyond belief.

Charged for a "Pool View" and the Pool has not been open once since we moved in August 2021. Memorial Day weekend is 2 days away and the pool is a concrete pit .
They are trying to charge $500 more for renters this year than last year. A 25% increase in some cases! Almost begging us to leave so they can collect another deposit

Long review - but it will save you money!

This place is advertised as 'Luxury'. There is nothing luxury, it's lucky to be moderate. The property's landscaping is really pretty but the buildings are dirty and dingy. Often garbage outside and in the hallways. There's no central package location so there are just random boxes and packages everywhere. The 'newly remodeled' with the lowest grade materials that exist, they make IKEA look high-end. It's too bad, with a bit of paint and some work this... could actually be a luxury property, it just seems like the company gave up.

The advertised amenities do not exist - the pool was supposed to be opened daily until 10p when we signed our lease, the pool never opened, we were told by Alex (former property manager) it was because it needed repairs and since it never opened it seems the repairs were never done. With the pool area is an advertised BBQ and picnic area - that doesn't exist. There is a clubhouse, it's open Tuesday - Saturday 9a - 6p, since we work there isn't a time for us to use it - so it's a nice on paper type of thing.

The 'state of the art' gym is a dingy room with no air conditioning, two ceiling fans but only 1 works, with a few dated pieces of equipment, it will do the job but certainly not 'state of the art'. 'Complimentary package acceptance' is not a thing, there is no central drop-off for packages so good luck tracking the building where your package is. The door system is an antique call box system that you can't hear, we just click DOOR whenever someone rings because there's no way to have a conversation.

Bottom line - a complex tends to have higher rent because it offers amenities, when there aren't actually any amenities, you're just paying high rent. If you are looking for amenities for the price you're paying, this is not the place. If you need a location close to 128 and the mall, this would be it. There are other properties very close that are within the same price with a load of amenities that ARE available. Lee mas

It didn’t have to be like this. They didn’t have to charge me 300 dollars in my security deposit for dirt behind the stove and touch up paint. They didn’t have to consistently not answer the phone or be rude whenever you talked to them. They didn’t have to install terrible appliances and not fix them when you ask. They especially didn’t have to let the trash go uncontrolled to the point where it is covering the area around the dumpster with old food and broken glass. But they did all those... things and for that reason I can’t in good conscience allow anyone else rent from here without getting this off my chest. Please consider another location, it is not worth the money or the annoyances you will go through. Lee mas

*LONG BUT WORTH THE READ*
Moved in the beginning of may and at first I let a lot of little things go like;
* dishwasher not installed completely
* cabinet and drawer knobs falling off
* cabinet doors not tightened
* air conditioning is more like a fan
Then I put in a maintenance request for the ac thinking maybe something was wrong, guy came in looked at the filter shrugged his shoulders and said everything looks fine. Maintenance request for my bathroom lights not working even after... changing the bulbs and flipping the fuse. Guy shows up when no one is home and proceeded to check the wrong bathroom and leave a note saying everything looks fine.
Now realizing a lot of the outlets throughout the apartment do not work. I've tried emailing and contacting the manager and he either doesn't answer or says he'll call me and then does not.
Oh and the amenities everyone pays so much for:
* Pool was drained (great! Finally!) it needed a good scrubbing anyways, days later the pool is filling back up without being cleaned... at all!
* Gym only open during office hours (9-5) you know when most people are working!!
Overall I'm severely disappointed in mostly the lack of communication or even acknowledgment. Lee mas