31/3/25
Verified Renter
this apartment has an issue for receiving packages, office won't open at 10am, and concierge only work from 3pm, whatever packages that are delivered before 10 am and need signature will be hard to be received. And there are noise super early in the morning from cottage ave.
Reseña de Apartments.com
Administrador de la propiedad en West of Chestnut respondió a esta revisión
Hi Siyi, I am sorry to hear that you are having issues with a package delivery. Our office opens at 10 AM Monday through Saturday, and we have concierge here 3-11 PM Mondays through Fridays and 12 PM - 12 AM Saturdays and Sundays. In the event a... package needs a signature, our team is here to help! T he FedEx driver stopped by again in the afternoon around 3 PM; I hope you are able to retrieve your package from our Concierge Team. Please reach out to our team at westofchestnut@greystar.com about the noise from the street of Cottage Ave so we can get more details to what you are hearing. We look forward to hearing from you!
Thank you,
Team at West of Chestnu