Washington Crossing Apartments

This is my first community that I have lived in. Prior to moving here I looked at quite a few apartment communities. Washington Crossing definitely was first choice. I really was pleased about the location and for my first time coming here the staff was really great. They were very attentive and showing me multiple options in different buildings and to each building was so clean so it made my decision very easy when choosing my next home. Ive been here for a few months now and I love it.... another aspect that made me choose Washington Crossing I was assigned parking the other complexes didnt offer that and storage in each building that is awesome. Im really looking forward to the summer when the pool opens in my little ones can swim and meet friends. Lee mas

My boyfriend and I love our home here. I have already met so many wonderful people and apartment is gorgeous with lots of room and storage. There have been many good updates since the new management, especially the package room. We have high hopes for the summer when the pool opens- can't wait!

I've had nothing but issues since the day I moved in. The floors aren't insulated at all, so I can hear every noise my upstairs and downstairs neighbours make - I can hear their kids crying and I can tell what movies they are watching. There were insects in the apartment. I thought my cooling was broken when I moved in, but it turns out they just hadn't maintained the HVAC after I had them come to the apartment three times. I thought my heating was broken when the winter came but it turns out... you can only have one enabled at a time, so you have to call maintenance to come switch it twice a year when the seasons change, which no one ever told me. This year with COVID none of the amenities have been available, so it's just an overpriced apartment. The trash and recycling dumpsters don't get emptied enough so people have no choice but to put bags of trash on the ground. You can't get rid of anything that can't go into a compactor without calling the got junk people and paying to have it removed. Lee mas

When we moved in to this apartment with 2 little kids, we had lots of hopes since it was called "Luxury Apartments". Apparently, there is no luxury in the quality of appliances or heat.
We had issues on the stove starting day1 and the maintenance kept saying that they have ordered a part of the stove that was faulty and it never came since then and its been about a month now.
Now the heating, with the low temps outside, the ducts that is away from the temp control never gave out any kind of... heat. The maintenance after a lot of troubleshooting said that it might be due to the 18 year old duct inside the ceiling and they can do nothing about that!!
You guys could do better ! Lee mas

Apartment could be a little bit bigger, very quiet, close to all major highways, all and all happy so far, they do keep it well maintained