26/1/24
Urine & Smoke
I lived at JSL for+ 2 years. Worcester Board of Health had to intervene in 2 issues I was having: excessive second-hand smoke and pet damage. My apartment was so soaked in pet urine that it took 4 professional cleanings to make it habitable. JSL management dragged their feet; corporate management in RI finally had to intervene and they did so only under the threat of legal action. It was anything but luxury.
P.S. You can hear your neighbors enunciate through the walls. WBC confirmed that they... are largely drywall with no insulation between apartments.
The apartments were beautiful, but, for me, living here was a nightmare.
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Administrador de la propiedad en Junction Shop Lofts respondió a esta revisión
Hello. We are disappointed to see your 1-star review. Our team assisted multiple times and tried their absolute best to resolve all your concerns however, some concerns even professionals couldn’t confirm. According to our records, an animal never... lived in your unit prior to you, so your claims of pet urine confused us. We brought in a professional cleaner multiple times to address the issue, but they couldn’t locate any pet urine or damage in the unit. We also did everything we could to remedy to smell of smoke in your unit. In our investigation, we learned the downstairs neighbor you claimed “smoked excessively” didn’t smoke at all. Even knowing this we continued to appease you and remedy the “issue” by blocking any potential locations in which smoke could seep into your unit. This still did not satisfy you. We are sorry our countless attempts to make your time in our community weren’t enough. ~Junction Shop Lofts Management Team