Annapolis Roads Apartamentos

I have lived here for 3 years and am very happy. Very safe complex. Maintenance requests are handled promptly. Management and maintenance employees are friendly and courteous.

There so much I could say about this place but I’ll try to keep it short. If you want a place that cares about their residents do not move here. They do not listen to you and you rarely can get in touch with them, I mean RARELY-currently trying to get in touch with them now and have been for 2 days. I read another review that says Danielle the manager is always in a meeting and it’s SO true, either that or “out of the office”. If you put in a maintenance request, they might come out days later... after you’ve had to remind them. On numerous occasions we had the maintenance people literally just open our apartment door and come in, no knock, no call even though I had requested that, one time I was still in bed, it was terrifying. I’ve come home to our balcony door OPEN because they didn’t close it when they left. After 3 years here. NEVER late on rent we tried to stay one more year in a 2 bedroom because we had a baby, we applied and never heard anything from anyone. We’re clearly not valued here as residents and it’s really sad. Also don’t move here if you want to use amenities- the gym has been closed for literally 2 years (“renovations”) and the pool is always closed in the summer because they can’t get lifeguards to show up. I’ve seen a lot of negative reviews and NOTHING os being done, so clearly they don’t listen or care on here either. Lee mas

Lived here for a little over a year, Maintenance is quick to respond to an issue, They keep the grounds clean even The common areas are cleaned I think bi- weekly hallways stairwell and entrance. And the main reason I decided to resign my lease for another year was management especially Christina great customer service and always takes care of questions and any concern I might have. Kudos

This place is rude, not polite and has horrible unprofessional Customer Service. Drove an hour and a half to view one of their apartments and was a few minutes late due to traffic, the lady that came to the door was rude and basically shut the door on my face didn’t even try to reschedule the appointment and couldn’t care that I drove that far to view one of their apartments. I guess they don’t need the business. If they are this nasty and unprofessional to new future residents I don’t even... wanna know how much worse they will be once you become a resident. Do not bother on calling this place it’s horrible. I’m glad this happened so I wouldn’t make the mistake of moving to a place that don’t care. Lee mas

This management of this complex has gone downhill in the three years I’ve lived here. They never call you back when they say they will and don’t respond to emails. It takes weeks sometimes to get maintenance work done even if it is an emergency. The community always has trash littering around the complex. Overall I wouldn’t ever recommend this complex to anyone.