Ten Hills

I have lived here since November 2019 and have had 0 issues.

I lived here for 7 months and had an ongoing mice issues. I was extremely clean and the leasing office even used my apartment for the bank inspection. I took them to court in order to break my lease. Nice space, but not worth the rodents. They live in the walls and keep you awake at night. Only thing they did was provide sticky pads. Even called the housing authority on them.

The main thing that makes this place poor is the new management. The young lady is rude and not helpful at all! She listens to whatever maintenance tell her. Maintenance broke my brand new dining table and they told me to file a claim under renters insurance and have them investigate. It took me two months to get a new refrigerator and my food kept spoiling. Maintenance tried to say it was because I had too much food in my refrigerator. They stole some of my food and my ice tray and took it... upon themselves to transfer my food themselves from a small lender fridge to the new one when I kept telling them I want to be present when they are in my unit being as though they break things and don't own up to it, but they kept coming in without me there! Then they didn't give me my security deposit back after I made sure that place was well taken care of and cleaned when I left! I signed my lease letter that I would not be renewing my lease over a month and a half before my lease was up and because I didn't send a certified letter to them two months ahead of time, they won't give me my security deposit back. I am going to fight this! This company is not worth moving here. It has went downhill quickly! "Downhill Apartments" Lee mas

Doesn’t qualify for even a star.Had to give 1 star because it’s a requirement to click a rating. Don’t risk it .

I am overpaying for a two bedroom apartment. This apartment community used to be good but now since they switched property management companies (From Continental Reality Corporation to Schwebb Partners) they will tow your cars and any guests cars. They also lied about replacement parking permit and beguan towing before they said they would enforce the rule where you have to have a parking permit from 9am-9pm every day. Laundry is on sight but it costs over 10$ to do laundry for a week (not... including laundry supplies etc.). Staff is extremely rude and is not able to handle frustration customers who are paying way too much to be treated rudely when the staff does not know how to handle a situation. It is ok for staff members to hang up on frustrated customers and this has happened several times. The company has also threatened an entire building to increase rent for one resident throwing non- toilet paper items down the toilet. Bottom line the property manager and staff do not care about residents who have been living there for 2 or more years and only care about getting more customers. Please do not waste your time and just pick another place to live because you do not want to deal with the headache of being treated so poorly in a place where you would like to live. Lee mas