27/9/24
T Hall
When I applied for these apartments it took about 3 days and within that three days Ms. Dian was sure to be in contact with me and let me know what was going with the process she even kept in touch with me while she was out of the office. While she was out I had found out I had gotten approved and decided hey let me just stop in really quickly. I was greeted quickly by Ms. Kweilin who was eager to help and assist me in Ms. Dian’s absence. Ms. Kweilin showed me a unit and I immediately said this... is the one I want this one instead of the unit I originally applied for and without any hesitation she said you got it no problem. Ms.Kweilin even gave me a courtesy call telling me my options of the programs they offer. In my years of renting I have never had a property manager call me and tell me I HAVE OPTIONS and I really appreciated that. Although I can not move until Jan 2025 because of my current landlord situation I will definitely be back to claim my apartment here at The Village at Jones Falls. I appreciate you ladies so much for all your help and going above and beyond and I will see you all in Jan.
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Administrador de la propiedad en The Village at Jones Falls respondió a esta revisión
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Village at Jones Falls!