Wellington Gate Apartments

I lived here and moved out in 2021, I asked the leasing office over the phone how do I go about not renewing my lease, she gave me instructions that I’ve followed and for some reason my lease still got renewed, I was being charged for an apartment I wasn’t living in ( prices were raised ) and on top of that I wasn’t notified until the last minute ( court got involved ) I am now in debt and these people ruined my life ! I HATE THEM ! And I hope they go out of business very soon..

These apartments aren’t horrible but theyneed major upgrades. No amenities, no security systems, and open access to the building which came be a safety concern. The biggest issue honestly is the crime in the area; there’s literally a homicide weekly and constant car break-ins and car jacking. Lastly some of the maintenance are very lazy and inefficient. The leasing office aren’t really a big help either they just tell you “Call Resident Services.

I've been having problems with mice. The maintenance has been to my apartment several times putting down traps and plugging holes. This is not working. The mice are running rapped and getting in some kind of way. It's embarrassing for me to have company and they just come out running all over the place. They're rats running around on the property. I called the rental office last year and was told they can't control the rats running around outside. This is unacceptable. They expect tenants to... live like this. You expect to be paid rent each month on time do something about the up keeping of these apartments. I have seen several complaints from other tenants about the rodent infestation apparently this is a problem. They need to figure out how to fix this. Lee mas

This place is horrible they have a nice infestation in the snow and ice they will not shovel the walk ways or parking lot leaving to stuck and stranded the rental office dies nothing they refer you to Henderson web who also does nothing they got an exterminator to come to my house and all he did was leave sticky traps They have rats on the parking lot plumbing issues this is a nightmare do not do it!

I've lived in Wellington Gate since September 2020. It has not been a wonderful, nor comfortable home. It is a quiet complex and always clean on the outside, but on the inside I've had continuous issues with pests and rodents. Maintenance has not responded to fix any of my issues in a timely manner. This home has been a complete nightmare, and the management office has not been any help with fixing the infestation of roaches or mice.