Windsor Forest Apartamentos

First I want to start with how quick and easy our process was becoming apart of this community Shelly was very professional and communicative so far we have been living here almost a month and we are loving it so happy

I currently live in July 2022. I lived here for 4 years now. I have no complaints. I get all of my wants and reds meet in a timely fashion. As for mice, we live so close to a wooded area that field mice are the inevitable. But your cleanliness and tidiness plays a big part! In my 4 years I have only seen 2 mice and the problem was taken care of and addressed in a professional manner. The management goes above and beyond for me and my family and know use by name. Maintenance comes within 24hrs... and even faster if need be so NO complaints there either… I enjoy my place it is cozy and homie for me. Lee mas

I’ve lived here for four months with constant mice. I’ve had the exterminator out every Thursday for months. They did a drill and dust, it did not work. Unless you send them videos or photos of your issues in writing, they do no come out and help. I sent a request on Jan 26th for more exterminators because of how bad the issue is, mice in my stove, kitchen, closets, there is constant droppings to matter how much I clean or take my trash out. It’s the 4th of February and I’ve had no response,... they stopped responding to me entirely. Lee mas

Every year I have to suffer from heat and lose nights of rest due to the ac. I want to know which policy says if it's not 90 degrees out they cannot fix your ac. I'm paying for my ac bill. If something is broken in the apartment that is beyond me, I'm paying rent here. I'm expecting it to get fixed in a timely manner. Don't tell me oh because it's not 90 degrees out they cannot come and fix it. Not everybody can stand 80 degrees in a stuffy apartment much less having the apartment go beyond 85... even 90. I'm wondering who makes these rules. If the ac units were up to date then every time the power goes out the ac wouldn't go with it. Let me tell you something, I have been avoiding all the comments and feedbacks about living here. Why, because I want to leave here in peace and leave when I'm able to..... This is why I have not comment on all the nonsense that I have had to deal with here. This ac thing is a every year thing. If you have a infant or toddler trying to sleep it's a guarantee that it won't happen. You know what gets me, is when I was told they were going to send someone immediately. Then, almost 1hr later you call, then they want to pull out the policy foolishness on you. As I said I don't normally complain and there is so much people can take and no more. I don't wish for any of these policy makers to really feel what others have to go through when their policies tramples on your humanity. Hopefully, this year will be the last of the ac nonsense. Working hard to leave the foolishness. Lee mas

Any reviews giving this place more than three stars is a lie. I have been here two years and the cons outweigh the good. The neighbors are loud there are mice everywhere no matter how many times you clean and call an exterminator. Do not live here I beg you because I wish someone had warned me.