13/6/24
do not move in here- poor management
This should really be a buyer beware situation. This used to be an amazing place to live and the management was superb. That is no longer the case.
It’s an older building, but it really made it up for it with amazing management and good prices (more bang for your buck). This is no longer the case. Utilities used to be included. That is no longer the case. They are also using the bait and switch used by most buildings in the area now— you get a great 1 year’s rent and then the rent goes up... dramatically.
Again, please buyer/renter beware.
As mentioned in other reviews, you receive no real advance notice on major infrastructure plans. That should be communicated to potential renters as well as current renters. It is not.
Reseña de Apartments.com
Administrador de la propiedad en Triangle Towers respondió a esta revisión
Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any disappointment you've experienced recently. We understand your concerns about changes in management and rental policies. Our goal is always to provide... transparency and clarity to our residents regarding any changes, including adjustments in rent and utility policies. We regret if you feel there has been a lack of communication in this regard. As for the infrastructure plans, we strive to keep our residents informed about any major updates or renovations that may impact their living experience. We apologize if you felt this information was not adequately communicated, and we will work to improve our communication channels moving forward. Your feedback is invaluable to us as we continuously strive to enhance our community and resident experience. Please feel free to reach out to us directly at residentrelations@smcmail.com or 703-902-9401 if you would like to discuss your concerns further or if there's anything else we can do to address your issues.