Columbia Pointe Apartamentos

I have lived here for 2 years. It started fine. Had some small grievances but nothing to major. Repairs were prompt. That all changed when Goldoller bought them about a year ago. I have no A/C, a broken dishwasher and my garbage disposal stopped working and is preventing my sink from draining, I am physically unable to wash dishes since the sink and dishwasher (which drains in the sink anyway) don't work. Which means i cannot feed myself or make dirty dishes without piling up dishes. I have not... been able to get any feedback on a timeline to get this all fixed. I have put in requests, talked to people face-to-face, and seen maintenance and still nothing. My apartment is constantly in the 80's with no relief and I have fans running 24/7. Lee mas

Do not rent here lease save yourself a headache and go somewhere else. There is trash all over the place, never empty dog poop cans (stinks in the summer heat), dumpsters always have big items like dirty mattresses and broken furniture by them, dumpster by High rise are always full and smells like a dump literally just move next to a trash refuse site instead. Be prepared for maintenance to take 5-6 months to complete a work order you have to put it in and then 3 weeks it is cancelled and you... are back at square one, good luck trying to get through to the office and if you do they put you on hold and then leave for the day if after 5:45pm , um let's see water leaks go un repaired for a month or longer or major ones will sit for about 8 days then when walls have to be removed and you find and see mold then they spray Kilnz on it to cover it up, they will let you go with fried electrical wires in your wall for months, they will force you to either stop paying your rent and/or call the county multiple times for help with getting things done or last resort rent escrow. This is place is one step away from a Class Action Lawsuit. Run for the hills or come on and visit and talk to residents to see what they think 9 out of 10 will have a complaint, or sit and see how many ambulances come to the property in a week given people have no ac in the heat wave and oh they love to turn off the water on 99 degree days and the pool is only available to those who do not owe any thing to them which is half of the property apparently just check out Maryland Case search and see what 5764 Stevens Forest has been fined for in Howard County, FAILURE TO MAKE REPAIRS, FAILURE TO PROVIDE PEST CONTROL, but they are having no problem renovating vacant apartments to be upgraded and with hard wood floors that's where the money is going instead of taking care of residents. Lee mas

Worst apartment ever. They take two weeks to get to maintenance requests. When you go tell them in person, they laugh in your face and slam the door. The management is very unprofessional, lacks any form of communication, and doesn’t have mental or people skills. No no and no

Residents wait forever to get work done in apartment, my neighbor waited a month to get electricity fixed still has issues, she just got a washer and dryer after waiting 2 months for replacements when her other ones stopped working, takes them 2 months to fix walls and flooring that has water damage from leaks, they dont clean up after they work in your apartment you have to do it and they half fix things takes multiple work orders to get one thing done. trash is piling up they take trash... from
one location to another so those residents have no room
for their trash in that dumpster now. as a long time resident this is not good since this new company took over a year ago. Lee mas

1 star is too many. They make promises that they don't keep. Mice, roaches, mold, you name it. Large amounts Broken glass left on the ground from a glass pane that was left by the employees here. Kids playing in literal shards of glass. Dog poop everywhere. Tenants without refrigerators, or heat in the winter. Management has shown over and over again, they do not care. Worst possible living situation ever.