17/9/18
Terrible Apartment Complex
First off the leading office staff is unprofessional and does not do their job. I have complained several times about broken things in my apartment that has been fixed after making intial complaint since the beginning of summer, it is now September. The laundry room facilities are disgusting people defecate in the machines, smoke marijuana in the hallways, and hang out in the back of the apartment buildings. Contacting management does absolutely nothing! The property gets trashy and so does the... apartment buildings. The only time that the property is clean is when there is a mandatory inspection for the entire complex. They do this so they can still continue to qualify as a tax credit property. Every other week they need to come into your apartment for something which they leave no documentation after they have entered, and the notice is almost always less than 24 hours and even then sometimes they don't even show up when they are supposed to. I do not recommend anyone to move here unless you are absolutely desperate and on the verge of being homeless! They will take your rent money and will treat you like they owe you something by not adhering to their responsibilities as the landlord. I have contacted Edgewood several times and have not gotten a call back on my issues. I strongly advise you not to move here you will be disappointed and angry most of the duration living on this property. The pictures that they show you is a bunch of bull.
Reseña de Apartments.com
17 personas encontraron esto útil
Administrador de la propiedad en The Glens at Reed Station respondió a esta revisión
Thank you for taking the time to share your feedback with us. We apologize for the issues that you have encountered with maintenance and getting in touch with us. We would like the opportunity to speak with you to resolve your concerns, and to do so... immediately. When you have a moment, please contact the Community Manager. We also welcome you to contact our Customer Success Team directly at CustomerSuccessTeam@emcmgmt.com.
~ Customer Success Team